A5 Diamond Estate,
Liadi Charity Adamo,
Ikorodu North,
Lagos State.
Nigeria.
10th January,2020.
08067923353,08038601900
[email protected]

Hr,
Canada Drives,
Burrard Street,
Vancouver, BC,
Canada.
Dear Sir,
APPLICATION FOR THE POST OF A CALL REPRESENTATIVE
Withdue respect,I Adeniyi Adeyinka wish to apply for the post of a call representative in your reputable organization.
Am a graduate of Adeyemi College of Education,Ondo. I have worked with Heritage Art Gallery Oka Ondo,Ondo State Nigeria.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
I will be glad if am given an opportunity to be interviewed.
Thanks.
Yours Faithfully,
Adeniyi Adeyinka.