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Akande oluwatoyin customer relationship officer

Nigeria

AKANDE OLUWATOYIN JANET
1,olowo Street, Alhaja bustop, dopemu, Lagos State.
Email: [email protected]
Mobile: 08066524958,08024555501
Facebook: Akande Oluwatoyin Janet
Linkedin:www.linkedin.com/in/oluwatoyin-akande-87657018a

Gender: Female
Marital status Single
Date of Birth 5th February, 1991
State of Origin: Ekiti State
Local Government Area: Ijero LGA
Nationality: Nigerian

EDUCATION

(2011-2016) Ladoke Akintola University of Technology (Oyo State, Nigeria)
B.tech Human Physiology

(2003-2008) Kehinde Bashorun Memorial Comprehensive College (Lagos,Nigeria)
Senior Secondary School Certificate

(1994-2002) Cornerstone Primary School (Lagos state,Nigeria)
First Leaving School Certificate

CERTIFICATION

(2020 [Ongoing]) University Of Washington
Global health project management certificate

(2018) British International Safety Organization
Health, Safety and Environment Certificate

First African Neurophysiology Society Workshop
Certificate of attendance with 30 CEU’s to write ABRET exam

WORK/RELATED EXPERIENCE

First Foundation Medical Engineering Company, Laboratory Of Medicine (Lagos, Nigeria)
[June3 2019 – till date] Customer Relationship Officer
High Technology Laboratory of medicine
New Born Screening, Public health program awareness and education on bridging the developmental gap And 1000 days window from conception in human life according to the Centre for Disease Control (CDC) USA.
Non Invasive Prenatal Test, Oncology, Cardiology and Toxicology Awareness and education.
Registering, booking of patient,Initiating sales with potential customers over the phone and on desk
Retention and relationship management of key customers
Realization of value chain synergies between customers care department and other departments
Analyse and collate daily customers data,documentation and management
Monitoring and evaluation through customer satisfactory survey
PowerPoint presentation and training on the organization policy and benefits to prospective and existing customers
Giving information to prospective customers on what we do and what it entails
Answering customers’ questions on the test,how is being carried out

Jiji Online Market Place (Lagos, Nigeria)
[2019] Field Sales Agent
Letting people know about what jiji is all about and registering customers
Marketing share development through new product
Offering both online and field sales to registered and prospective clients
Increase client tele base of jiji online store

Lagos University Teaching Hospital, Idi Araba (Lagos, Nigeria)
National Youth Service Corps (NYSC)
[2018-2019] Lab Technologist
Assisted Electroencephalograph (EEG) technologists
EEG recording
Booking of patients for test
Prepping patients before test
Recording patients data

Umunaga Secondary School, Enu Faith (Ebonyi, Nigeria)
National Youth Service Corps (NYSC)
[April-august 2018] Biology Teacher
Taught Students

Ladoke Akintola University Of Technology (Oyo,Nigeria)
Animal House of Physiology Department
[2016-2017] Internship
Carried out a research on albino rats (effect of L-arginine on cardiovascular functions)

Lagos University Teaching Hospital, Idi Araba (Lagos, Nigeria)
Student Industrial Work Experience Scheme (Siwes)
[2015-2016] internship in EEG and ECG unit
EEG
Learn the process of recording and electrode placement
Assisted Electroencephalograph (EEG) technologists
Booking of patients for test
Prepping patients before test
Recording patients data
ECG
Learn the process of recording and electrode placement
Did test for patient with little or no supervision
Itel Office (Lagos, Nigeria)
[2013] Sales representative
Selling of itel product to existing and prospective customers

ACHIEVEMENT

First Foundation Medical Engineering Co.Laboratory Of Medicine (Lagos, Nigeria)
[2019-Date] awareness and educating people on newborn screening and prenatal screening

RCCG Tabernacle Of God’s Glory (Lagos, Nigeria)
[2019 – march 2020] treasurer and secretary

Not Too Young To Perform (Ntytp) (Lagos, Nigeria)
[2019 -date] Lagos State Coordinator

Ladoke Akintola University Of Technology (Oyo,Nigeria)
Animal House of Physiology Department
[2016-2017] Internship
Carried out a research on albino rats (effect of L-arginine on cardiovascular functions)

RCCG Jesus House (Oyo, Nigeria)
[2013-2014] assistant medical officer

Kehinde Bashorun Memorial Comprehensive College (Kbmcc) (Lagos, Nigeria)
[2008-2009] senior prefect girl

PROFESSIONAL MEMBERSHIP AND AFFILIATIONS

Physiology society of Nigeria(PSN)
Africa neurophysiology society(ANS)

ADDITIONAL SKILLS

Competent user of EEG and ECG machines and few other laboratory machines.
Proficient in Microsoft word, Microsoft PowerPoint and Microsoft Excel
Hair styling
Beautification

STRENGTH

Good Communication and Time Management Skills.
Proven Leadership and Management Skills.
A Good Team Player.
Ability to learn fast and Manage Information.
Ability to work with Minimal Supervision.

HOBBIES
Reading, singing, Making Research, Meeting People

LANGUAGE
English, pigin English and Yoruba

CAREER OBJECTIVE
To work in a reputable and dynamic organization where I would maximize my potentials and be given opportunities for personal and career development while contributing towards achieving the organization’s set goal.

Education

2011-2016 b.tech in medical physiology at Ladoke akintola unibersity of technology