Alagu Pandian Trayline Supervisor
India
Audit Reports ManagementCustomer SatisfactionFront-Office Operations. Food Production. HousekeepingGeneral Safety & Security. Food & Beverages SupervisionGuest Relationship ManagementQuality StandardTeam ManagementTray Line ManagementUtility System Management
I am a multi faceted and result-driven professional with 9+ years of experience across a broad spectrum of Hospitality industry.
I have profound ability in serving guests in a courteous and professional manner and as per brand standards. I possess proven competency in handling Patient Food Service tray line unit entailing – governance of personnel, quality control, precision of food trays, maintenance of cost effective controls etc. Adroit in safeguarding compliance to sanitation and personal hygiene practices/procedures.
Dexterous in managing front-of-the-house and back-of-the-house operations with a focus on generating revenue and increasing customer loyalty. Demonstrated experience in attentively resolving guest’s queries.
Education
- 2010 Bachelor of Arts (Economics) at Madurai Kamaraj University,
- 2006 Diploma in Hotel Management and Catering Technology at Madurai Institute of Management
Experience
- Jan 2013 – Mar 2017 Tray Line Supervisor - Dietary Department at SAUDI Medical Systems, Saudi Arabia
- Jan 2011 – Jun 2012 Front Office Assistant at Hotel Keerthi, India
- Nov 2006 – Jun 2008 Room Attendant at The Golden Park, India
- Mar 2006 – Nov 2006 Trainee at Royal Court, India