ALANIS KYLE I. SOLANTE

Aggies, Poblacion, Compostela, Cebu

Mobile Phone: 09296304238

[email protected]

OBJECTIVE:

To become a part of Hospitality Organization wherein the knowledge and skills acquired through training in the academe will be applied thereby contributing to the attainment of the organization’s philosophies.

SEMINARS AND TRAININGS ATTENDED:

Ø  Hospitality Industry Seminar

Ø  Cocktail Mixing and Flair Bartending Seminar

Ø  Front Office Seminar

Ø  Housekeeping Seminar

Ø  HRM Congress

Ø  Labor Education and Pre-employment Orientation Seminar

ACQUIRED SKILLS, AWARDS, AND ORIENTATION:

Ø  Sports and Athletics Awardee

Ø  Bartending NCII Holder

Ø  Knowledgeable in Microsoft Document Applications such as word, excel, and PowerPoint

Ø  Good customer service skills

Ø  Having wholesome values of honesty and integrity

Ø  Have a healthy attitude towards work

Ø  Goal oriented

PERSONAL DETAILS:

Age:                   22 years old

Birthdate:         December 19, 1996

Birthplace:        Cebu City

Height:               5’3

Weight:              50kgs.

Nationality:       Filipino

Civil Status:       Single

EDUCATIONAL ATTAINMENT:

Tertiary Level

University of Cebu– Lapu-Lapu and Mandaue Campus

A.C. Cortes Ave., Looc, Mandaue City

Bachelor of Science in Hotel & Restaurant Management

2013-2017

Secondary Level

University of the Visayas- Compostela Campus

Poblacion, Compostela, Cebu

2009-2013

Elementary Level

Compostela Central School

Poblacion, Compostela, Cebu

2003-2009

WORK EXPERIENCE:

MAAYO HOTEL

Plaridel St., Mandaue City 6014

August 2018- Present

Position: Housekeeping Room Coordinator

Job description: Center of communication in Housekeeping Department. Provides the workload for the Room Attendant. Doing the paper works liked staffs who’s in Vacation Leave, Sick Leave, and etc.. Responsible to keep and email the guest about the Lost and Found items in the hotel especially in the rooms. Responsible for response in email. Take calls from other departments, outside calls, and from the guest especially for guest request. Report Do Not Disturb and Refuse Service to the Duty Managers. Responsible for the system liked Opera to monitor the vacant clean, vacant dirty, out of service, out of order, occupied and arrivals rooms.

MAAYO HOTEL

Plaridel St., Mandaue City 6014

October- August 2018

Position: Public Area Attendant

Job description: Maintain cleanliness in lobbies and public facilities liked restrooms, ballrooms or function rooms, front desk, back offices, restaurants, and etc.. Vacuums carpet, polishes furniture and fixtures, pull out trashes. Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine. Sweeps, mops, scrubs, waxes, and polishes floors. Be careful using the chemicals liked toilet bowl cleaner, and etc.. To comply with Lost and Found Policy of the Hotel. Report any damaged or missing items to the Public Area Supervisor. Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. The area should be neat and clean condition.

LANGUAGE SPOKEN:

Ø  English

Ø  Cebuano

Ø  Filipino

CHARACTER REFERENCES:

Miss Noelle Mohamad

Sales Trainer

Philamlife

Osmeña Blvd, Cebu City, Cebu

Contact Number: 09277209273

Miss Mylene Endab

Executive Housekeeper

MAAYO Hotel

Plaridel St., Mandaue City 6014

Contact Number: 09985863842

Mrs. Haidee P. Caayon

Head, Materials Mat.

San Miguel Brewery Inc.

Highway, Mandaue City

Contact Number:  09175810498