ALDEN BRYAN S. NARVAJA

Sulaimaniyah Riyadh, KSA

Email Address: [email protected]

Contact Number: +966500245634

­­Professional Summary:
As a Restaurant Assistant Manager, my goal is to achieve sales growth and maintain company standards of excellence on my shift by managing the flow of food service activity, assigning tasks, overseeing cash control and focusing on providing the highest quality food with the best customer service possible. I also play a role in training the staffs/crew under the direction of management and coordinate staff training with crew trainers. Supervise crews and shift leaders and maintaining the highest standards in quality, service, and cleanliness with constant focus on profitability.

Skills and Qualifications:
·         ­­­­­­­­­­­­Computer literate

·         Demonstrates integrity, strong work ethic in maintaining confidentiality in information as well as reliability and flexibility in working well in cross-functional teams

·         Dedicated to maintain own personal and professional development and competence thru available trainings, skills enhancement and education programs

·         Managerial skills and Sales management

·         Ability to handle stress, fast learner, analytical, organize and self- motivated

·         Proficient in the language of English and possesses effective learning abilities

·         Customer relations, Communication and people skills

·         Strong conflict-resolution skills

·         Inventory Report generation

·         Performs assigned workload with indefinable enthusiasm, commitment, honesty and dedication and drive towards contributing to continued growth

·         Team worker

Work Experience:
·         RICC (Riyadh KSA) McDonald’s Second Assistant Manager, March 1, 2018- Current

Ø  Administered daily operations to ensure policies were adhered to by sales

Ø  Maintaining building and equipment via proper operating, cleaning, and preventive maintenance procedures

Ø  Ensuring all sanitation, safety and security policies and procedures are observed and enforced

Ø  Supporting management team and General Manager in their operational decisions

Ø   Maintaining reports and records based on company standards

Ø  Reviews shift reports (sales, GCs, positioning, labor, waste, etc.) after each shift to identify opportunities for personal development and shift improvement

Ø  Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly adhered to maintaining professional appearance and demeanor at all times

Ø  Seeks feedback from the manager on their performance

Ø  Delegates daily tasks and demonstrates trust in others’ ability to perform them

Ø  Works to make sure training and development happen during the shift, even when things get hectic

Ø  Uses a positive, high energy tone when leading others and motivate them to greater levels of productivity

Ø  Communicates “with” others, not to down them; shows empathy and understanding

Ø  Listen carefully to others’ opinions and ideas during discussions; asks questions to help clarify others’ point of view

Ø  Performing other tasks as directed by management

Ø  Keeps the team updated on shift targets and results

·         RICC (Riyadh KSA) McDonald’s Swing Manager, December 1, 2016- March 1, 2018

Ø  Handle Shift and communicate target to the employees

Ø  Achieve action plans given by store manager

Ø  Adheres to Food Safety Policy

Ø  Supports and assists Store Manager to deliver 100% quality service cleanliness and value

·         RICC (Riyadh KSA) McDonald’s Crew Trainer, March 1, 2016- December 2016

Ø  Train staffs and new employees

Ø  Gives feedback to service crew/staffs

·         RICC (Riyadh KSA) McDonald’s Service Crew, May 1, 2014- March 1, 2016

Ø  Performs assigned task in timely manner

Ø  Adheres to policies and procedures of the company

Ø  Communicates well to the customers and co-workers

Seminars/ Trainings Attended:
Effective Management Practices Course
Speaker: McDonald’s Training Department

Location: Riyadh, KSA

Feb 17, 2019 – Feb 20, 2019

·         Creating Feel Good Moments Workshop

Instructor Led Training CFGM_WORKSHOP

Location: Riyadh, KSA

October 8, 2018

·         Advance Shift Management Course

Speaker: McDonald’s Training Department

Location: Riyadh, KSA

Mar 19, 2018 – Mar 22, 2018

Shift Management Excellence Course
Speaker: McDonald’s Training Department

Location: Riyadh, KSA

Dec 17, 2017 – Dec 21, 2017

·         QSC Foundation- Food Safety eLearning

Location: Riyadh, KSA

August 15, 2017

Crew Trainer Development Program
Speaker: McDonald’s Training Department

Location: Riyadh, KSA

Mar 28, 2016 – Mar 28, 2016

·         Special Crew Seminar

Speaker: McDonald’s Training Department

Location: Riyadh, KSA

Nov 18, 2014 – Nov 18, 2014

·         Basic Safety Training

Speaker: International Convention on Standards of Training, Certification and Watchkeeping for Seafarers

Location: Manila, Philippines

Sep 14, 2011 – Sep 14, 2011

·         OJT: 360 Hours, June 28, 2010

Jennifer’s Kabayan Hotel, Inc.: Legazpi City

Licenses/ Certifications:
·         Baking and Pastry Production NC II

License Number: 1005011021047

Date Taken: February 17, 2010

·         Baking and Pastry Production NC II

License Number: 100501021659

Date Taken: March 5, 2010

Personal Information:
Date of Birth: December 28, 1990

Age: 28

Height:  168cm

Weight:  70 kilos

Gender: Male

Nationality: Filipino

Religion: Roman Catholic

Marital Status: Married

Educational Attainment:
Primary Level           Hitoma – Bulalacao Elementary School

Bulalacao, Caramoran, Catanduanes

1997-2003

Secondary Level        Caramoran School of Fisheries

Hitoma, Caramoran, Catanduanes

2003-2007

Tertiary Level           Catanduanes Colleges

Hotel and Restaurant Management, Virac, Catanduanes

2008-2009

Bicol College

Hotel and Restaurant Services, Daraga Albay

2009-2011

References:
·         Roderic Joaquin Segovia

Mcdonalds Training Consultant Riyadh,KSA

McDonald’s Riyadh International Catering Services

+966547627086

[email protected]

·         Mansour Shaharili

Operation Consultant

McDonald’s Riyadh International Catering Services

+966564040958

I hereby certify that the foregoing information are true and correct to the best of my knowledge and belief.

ALDEN BRYAN S. NARVAJA

Applicant