Education

2001 - 2005 High School Diploma at St Theresa's College

2005 - 2009 Bachelors of Science in Nursing at University of Cebu - Banilad

Experience

September 2018 - Present Senior Client Manager at Design Industries Pty Ltd

The Senior Client Manager ensures that sales targets are reached through implementation of various sales and marketing strategies, while assisting and supporting the CEO and Marketing/Communications Manager.

Duties:

– Assists the CEO with daily sales and marketing duties, which encompasses a broad variety of tasks that include but are not limited to, calendar management, composing and preparing correspondence with clients and prospects, etc.
– Handles account management for all existing client base, which include top Australian companies.
– Spearheads leads management for all incoming leads coming from various marketing channels such as website, email, phone calls, social media, and the like.
– Does client calls to prospective leads.
– Does client calls to existing client base.
– Implements the technical sales process from start to finish.
– Manages and improves communication between the company and it’s clients to ensure an optimum company to client relationship.
– Manages after-sales requests from clients.
– Performs product demonstrations to enhance and improve client’s knowledge on the Atlassian toolset.
– Ensures that sales targets are always met.

April 2015 - April 2017 Marketing Officer at Kor Landa Corporation

The Marketing Officer is responsible for facilitating growth of sales and creation of marketing strategies.

Duties:

– Comes up with ideas and strategies to boost local brand development.
– Increase revenue generation through applied marketing strategies.
– Facilitates the expansion of local brand image and market placement.
– Discover and implement new ways to enhance customer experience.
– Facilitates activities to promote local brand development.
– Develop segmentation, competitive analysis/market intelligence, prospecting, lead generation, product and market development, pricing, promotions, communications and budgets, sales force effectiveness, strategic planning, services units and revenue retention and growth.

January 2014 - April 2015 Sales Account Executive at Best Western Sand Bar Resort

The Sales Account Executive is responsible for all sales activities from lead generation through close.

Duties:

– Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers.
– Provides clients with price quotations and ensures full understanding of the parameters regarding such programs.
– Develops a database of qualified leads through referrals, telephone, canvassing, direct mail, and email.
– Understands and supports sales policies and procedures.
– Proactively establish and maintain effective working team relationships with all support departments.

May 2013 - January 2014 Sales Account Executive at Alpa City Suites

The Sales Account Executive is responsible for the promotion of the company’s products and services with the goal of achieving set sales targets in a controlled time span, while maintaining excellent relations with clients.

Duties:

– Builds relationships with potential clients, highlighting the resort’s facilities as an optimum location for events of all kinds.
– Provides necessary information to help clients make informed decisions on the purchase of the resort’s products and services.
– Assists the Sales Manager in ensuring that set sales targets are achieved through the implementation of various marketing and selling strategies.
– Actively participates in different hotel and resort organizations’ activities to maintain camaraderie between various competitors.
– Accomplishes administrative tasks like distributing sales agreements, banquet event orders, event request forms, filing and sending invoices, production of weekly, monthly and quarterly sales reports.

August 2012 – October 2012 Marketing Officer at Speedtalk Language and Training Center

The Marketing Officer is responsible for overseeing general and specific marketing initiatives for the development of the company.

Duties:

– Prepare overall marketing strategy.
– Develop programs with quantifiable objectives to measure results.
– Implement and manage marketing budget.
– Increase revenue generation.
– Work with various media platforms to advertise and promote company projects.
– Facilitates the implementation of branding cohesiveness in all marketing materials.

December 2011 – May 2012 Banquet Sales Coordinator at Bluewater Maribago Beach Resort

The Banquet Sales Coordinator is responsible for ensuring the success of all banquet events, while maintaining a profitable operation and high-quality products and service levels.

Duties:

– Coordinated with the Banquet Captains while reviewing all written communication, i.e., daily / weekly Banquet – Event Orders to determine appropriate staffing levels, rooms / station assignments, buffet décor and enhancements as they relate to banquets and meeting room set-ups, prior to every function.
– Communicates all the changes between the Banquet Department and the Kitchen and makes adjustments according to the above items prior to and during events.
– Determines requirements for serving staff and supplies.
– Works closely with Banquet Chef regarding food requirement of the client.
– Ensures that everything has been in placed according to what has been agreed with the client – from the set-up prior to the function to the cleaning afterward.
– Responsible for the appropriate and timely set-up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications.
– Effectively monitors the daily operations of the Banquet Department, providing support and guidance to fellow banquet personnel to ensure a successful and effective operation ending in a positive guest experience.
– Responsible for maintaining a strong client relationship and ensuring that all event specifications are communicated to and executed by all departments making for a successful meeting experience for the meeting planner and the attendees.
– Directly responsible for organizing and executing both pre-planning and on-site supervision of front of the house operations for all major and minor banquet events.
– Supervises, oversees, and monitors banquet operations.

May 2011 – December 2011 Sales Account Executive at Bluewater Panglao Beach Resort

The Sales Account Executive is responsible for the promotion of the company’s products and services with the goal of achieving set sales targets in a controlled time span, while maintaining excellent relations with clients.

Duties:

– Builds relationships with potential clients, highlighting the resort’s facilities as an optimum location for events of all kinds.
– Provides necessary information to help clients make informed decisions on the purchase of the resort’s products and services.
– Assists the Sales Manager in ensuring that set sales targets are achieved through the implementation of various marketing and selling strategies.
– Actively participates in different hotel and resort organizations’ activities to maintain camaraderie between various competitors.
– Accomplishes administrative tasks like distributing sales agreements, banquet event orders, event request forms, filing and sending invoices, production of weekly, monthly and quarterly sales reports.