Alliver Mina Razonable

Contact Number: 09773226017/09305019860

Email Address:    [email protected]

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Personal Information

Home Address:​​​Barangay Talisay, Lipa City Batangas

Current Address:              138 Bignay St. Barangay Quirino 2B Project 2 Quezon City

Date Of Birth:​​July 22 1998

Place of Birth:​​Romblon,Romblon

Age:​​​​21

Height:​​​5’8

Weight:​​​149 lbs

Civil Status:​​​Single

Nationality:​​​Filipino

Religion:​​​Roman Catholic

Objective

• Seeking to be a part of a reputable company and be a better partner in achieving their goals.
• Employ and apply my knowledge and skills in a gainful position as a team leader.
• Empower aspiring customer service representative to provide a great customer service experience.
• Share my best practices as a tenured customer service rep to promote people or step up the ladderand achieve their goals as a CSR
Education

June 2018 – March 2019 Quirino Highscholl – Senior High School – Graduate

June 2016 – March 2017​San Pablo Colleges – Senior High School

​​​​Science Technology Engineering and Mathematics

​​​​Hermanos Street,San Pablo City, Laguna

June 2015 – March 2016 ​San Pablo City National High School – Graduate

​​​​Junior High School

​​​​Riverside Park Subdivision, San Pablo City,Laguna

June 2011 – March 2012 ​Lumbang Elemetary School – Graduate

​​​​Lumbang, Lipa City Batangas

June 2006 – March 2009 ​Calauan Central Elementary School

​​​​Masiit, Calauan, Laguna

Work History

July 2017 – August 2018          Customer Service Representative

Account SiriusXM – Transferred

Alorica Teleservices Inc.

August 2018 – January 2020    Account Expert

Account T-Mobile – Resigned

Alorica Teleservices Inc.

Skills

Computer Literacy

Excellent Communication Skills

Excellent Leadership Skills

Excellent Listening Skills

Handle every customer with ease and passion

Seminars and Training

Nursing Orientation Seminar

San Pablo Colleges

San Pablo City, Laguna

January 2017

Near Hire Training Program

VCC Link

EDSA Pavilion

June 2017

SXM Product Specific Training

SiriusXM

Alorica Teleservices Inc.

July 2017

T-mobile Product Specific Training

T-mobile

Alorica Teleservices Inc.

August 2018

P&L Training

T-mobile

Alorica Teleservices Inc.

December 2018

Affiliation

June 2015 – March 2016​Member

​​​​San Pablo City National High School Dance Troupe

​​​​Riverside Park, San Pablo City Laguna

June 2016 – March 2017​Captain

​​​​Raven’s Pep Squad

​​​​Hermanos Belen Street, San Pablo City Laguna

References

Aileen Lopez

Immediate Supervisor

Alorica Teleservices Inc.

09173971096

Abegail Fajardo

Supervisor

Alorica Teleservices Inc.

09497230295

Jonah C. Espinosa

Teacher 1 – Class Adviser

San Pablo City National High School

09309312248

I hereby certify that the above information are true and correct to the best of my belief.

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Alliver M. Razonable

​    Applicant