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Althea Mari B. Añano Customer Care Officer

Philippines
Career-orientedEnglish proficientInitiative and Problem Solving abilityResponsible and Aggressive to Learn

21 PANDAY PIRA STREET DONA ROSARIO SUBD.

NOVALICHES, QUEZON CITY PH 1123

(+639) 995-9633419

[email protected]

 

ALTHEA MARI B. AÑANO

SKILLS
I am a 22 year old seeking a challenging career with a progressive company that provides an opportunity to capitalize my skills and abilities. I am English proficient (verbal & written); a career-oriented person who is aggressive to learn and is responsible to her own tasks.

EXPERIENCE

Chris Sports, Quezon City (Philippines) — Customer Service Officer
APRIL 2019 – PRESENT

  • Responds to product and service questions and provide further information.
  •  Coordinates with retail stores regarding product concerns and availability.
  • Handles the company’s Facebook pages’ Messenger.
  • Gets in touch with customers regarding customer complaints and relays that to the management.
  • Answers inquiries instantly / within 24 hours.

Key Discovery Consulting Inc., Pasig City (Philippines) — Content Curator

MAY 2018 – JULY 2018

  • Provided thoroughly researched content for the client’s website.
  •   Made articles and applied SEO keywords.

EDUCATION
University of the East, Manila (Philippines) — Bachelor’s Degree in Broadcasting
JUNE 2014 – MAY 2018, 2219 CM Recto Ave, Sampaloc, Manila, 1008 Metro Manila

AWARDS
2017 – 2018 UNIVERSITY ACADEMIC SCHOLAR