Job experiences :
Patchi Chocolate Factory :
– design chocolates
– prepare order from duty free
– making invoice and delivery receipt
– barcode and expiry dates
– packaging per items
SALES ASSOCIATE:
– good customer service
– upselling and cross selling
– refilling and arrange the display in the proper way
– making gift trays for any occasion
– checking the available items and prepare order to warehouse
– daily inventory of all the items
– attending the customer and gives motivation and knowledge about the product and giving information about the promotion
– do the cashier and collect the payments either cash or card and if there’s any vocher or discount will apply
– attending customers requirements through phone calls, online orders and also by emails
– handling Petty Cash and make a report and direct report to Manager
– do the cash sales deposited to the bank and inform the account department
– greeting the customer with eye contact and sincerity by welcoming in the shop and saying thank you for coming
SALES cum Barista
– refilling the supply in the store and prepare for display
– attend to the customers need for giving the menu and let them prepare thierselves to order
– serving coffee, juices, tea , cold drinks and cakes
– prepare gift tray for any occasion such as birthdays and other occasions
– do the cashier paying by cash or card according to thier orders amd purchase
– answering the phone for customers order for delivery and other requirements.
– checking online orders
– checking orders through email
– inventory at the end of the day and making report such as Daily Total Sales , expired items and send directly to managers, accounts and the concern people
– handling Petty Cash and make a report and direct report to Manager
– responsible to deposit all the cash sales to the bank and inform the accounts for the deposit