Angella C. hamilton

(876) 858-0328

PROFESSIONAL EXPERIENCE

Supervisor – Accounting and Support Unit

Achievements

.  Supervise, train and motivate team members.

.  Assist project team with information; was instrumental in identifying anomalies after system implementation and led the process of correcting these transactions.

.  Improve efficiency and accuracy of the Department.

.  Check and approve accuracy of transactions.

.  Monitor and approve daily reporting to BOJ.

Senior Mortgage Officer/

Mortgage Insurance Officer, Victoria Mutual Building Society                                                                2002 – Feb. 2014

Achievements

.  Constant monitoring of the Society’s insurance portfolio.

.  Acted as Assistant Supervisor.

.  Implemented changes in procedure that resulted in cost reduction and improved efficiency.

Customer Service Representative, Victoria Mutual Building Society                                                     2000 – 2002

Accounts Receivable Officer, University of Technology                                                                             1998 – 2000

Teller, First Caribbean International Bank                                                                                                   1993 – 1995

Customer Service Representative, First Caribbean International Bank                                                 1992 – 1993

CORE SKILLS AND KNOWLEDGE

►Operations Management                     ►Customer Service                      ► Negotiating Strategies       ►Leadership                        ►Organization                                          ► Project Management

Competent in using Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Publisher

EDUCATION & TRAINING

Masters in Business Administration (MBA) Degree, General Management                                          2013

Mona School of Business, UWI, Mona Campus

B.Sc. Business Administration Degree, Management                                                                                2001

Northern Caribbean University

Associates Degree, Business Administration                                                                                               1998

Northern Caribbean University

Training in:

► Forensic Accounting, 2017                                                   ► Certificate in Project Management, 2011

► Certificate in Data Operations Level 1