ANNE CLARIZZE M. SAPOPO
B9 L14 Dela Costa Homes II Novaliches, Caloocan City
Cell phone no.: +639993050288
Skype ID: anneclarizze
Email Address: [email protected]
Professional Summary
Hotelier with seven years of experience in fine dining restaurant as well as in buffet operations and can be flexible to adapt new roles and when shifting schedules. Well sociable and can promote entertainment to the guests.
Highlights
● Has been trained as a waitress, for three months last contract on a cruise.
● Menu knowledge and wine pairings. temperatures for food and food quality presentation.
● Can speak simple yet basic different languages ( Spanish, Italian, French).
● Flexible with the different kinds of guests in terms of communication and according to their preferences.
● Attentive and well experienced in serving different guests, different nationalities.
● People oriented, strategic and works well under pressure.
● Knowledgeable in Point of Sale (POS) and sign tablet operations.
● Initiative, empowered and can work with a group.
● Positive and eagerness to advertise offers through selling promotions for the sales of the company.
Work Experiences
I. Assistant Waitress, November 08, 2018 – June 22, 2019 (MSC Divina)
Mediterranean Shipping Company Cruises
Local Agency: MSC Crewing Philippines
• An active listener to the waiter and follows his instructions.
• Serving food and beverages including wines or cocktails or according to guest preferences.
• Advertising menu and selling promotional offers.

II. Buffet Attendant, November 15, 2017 – August 11, 2018 (MSC Seaside)
III. Buffet Attendant, October 16, 2016 – July 15, 2017 (MSC Fantasia)
Mediterranean Shipping Company Cruises
Local Agency: Kestrel Shipping Incorporated
● Menu knowledge and follows the flow of buffet operations. Able to provide guest needs especially with some dietary restrictions.
● Labelling and quality of the food items display in the buffet lines, its required temperatures to ensure food safety.

IV. Food and Beverage Assistant, September 12, 2015 – July 03, 2016
Peninsular and Oriental cruises United Kingdom
Local Agency: Magsaysay Corporation
● The proper way of using personal protective equipment, Hobart dishwashing machines and even handling different chemicals for cleaning.
● Well complied with the food sanitation procedures and has been passed on United Kingdom port health and ISM inspections.

V. Waitress, May 18, 2013 – August 28, 2015
Crowne Plaza Manila Galleria
● Experienced in handling VIP guests and with a big group of events.
● Working quickly for making table set ups and flexible on their preferred kind of food service.

VI. Waitress, December 17, 2012 – April 17, 2013
Yakimix Restaurant, Tomas Morato Branch
● Menu knowledge in Cantonese, Japanese and Korean cuisine.
● Attentive and know the proper labelling of the food items as well as its required temperatures for food safety.

VII. Practicumer, June 13, 2012 – October 3, 2012
Lancaster Hotel Manila, Mandaluyong City
● Flexible and adapted different roles working in the hotel.
● Learned the basic procedures for food service in the restaurant, meal preparations in the kitchen and standard procedures in room cleaning.

Education
Our Lady of Fatima University, June 2008 – October 2012
● Bachelor of Science in Hotel and Restaurant Management

Personal Details
Birth date: February 22, 1992
Height: 5’4”
Weight: 114.64 lbs
Marital Status: Single

Character References
Ms. Arlene Dela Cruz
Crewing Manager
MSC Crewing Services Philippines,Inc.
+639178665646 / 8415505

Aldwin Opida Maggay
Assistant Chief Room Service
Mediterranean Shipping Company

Mr. Elmer De Guzman
Events Service Manager
Crowne Plaza Manila Galleria
632-7222 / 633-7222