ANTHONY BORGIA
702-808-7069 [email protected]

10200 Giles St Apt 1191 Las Vegas, NV
89183
Qualifications Summary

Expert knowledge and abilities in written communication. Patient listener who fully focuses on speaker and understands a variety of accents. Organized and detail- oriented; knack for understanding procedures and logistics. Strong skills in time- management, prioritizing tasks, and meeting deadlines.

Relevant Skills

Communication & People Skills:

Consistently maintain a positive attitude and enjoy helping people.Articulate and very effective working with people of different backgrounds and temperaments.
Accurately record, remember, and verbally communicate detailed information.
Exceptional command of the English language with strong written and

transcription skills.
Cooperatively work with others to produce and deliver required work.

Organization & Time Management:
A problem solver who quickly grasps complex situations and turns them into manageable tasks.
Produce quality work even when under extreme time and pressure deadlines.
Proven ability to understand and follow complex instructions to successful

conclusions.
Many years of experience successfully managing and organizing personal time and workload.
Collaborate in teams to produce quality reports.

Technical Skills:
Very accurate and rapid keyboarder.
Experienced in editing and proofreading lengthy documents with focus on word definitions, spelling, sentence structure, syntax, and grammar.
Work with technical vocabularies from a variety of fields.
Experience

Concierge / Stocking / Inventory, The Apothecary Shoppe; Las Vegas, NV — 2017-2018

Assist mangers in keeping inventory stocked, labeled, and organized. Helped train multiple new employees, and building team relationships among coworkers. Providing excellent customer service while educating and explains benefits of products for up-selling. Assist hundreds of customers a day while maintaining own bank and product. Meet quotas set every month for sales.

Sales Manager, AutoZone; Las Vegas, NV — 2016-2017

Assists the store manager in supervising store personnel, Assists with train- ing and developing store personnel, Assumes responsibility for the store operation in the assistant manager and store manager’s absence, and on assigned shifts, Dele- gates and ensures store merchandising tasks are completed in a timely manner, Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability, Ensure all company poli- cies, and loss prevention procedures are followed. Conduct and review all opening and closing procedures, Manages emergency situations and conduct proper emer- gency procedures, Follows proper accident procedures, Provides feedback regard- ing AutoZoner performance to the store manager, Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment, Assists with management of the Commercial Department (as applicable) to ensure com- mercial accounts are serviced and deliveries are made as promised, Processes re- turns and effectively manages inventory, Communicates AutoZoner issues and con- cerns to the assistant store manager and/or store manager in a timely and confiden- tial manner, Motivates store AutoZoners to provide WOW! Customer Service, en- hance productivity level and market products to enhance sales and profits.
Lead Retail Consultant, Sprint; Naples, FL — 2015-2016

Provide quality customer service to include assistance with purchases, suggestive selling and providing product information, build and maintain an understanding of the stores products and price information to assist with customer purchases, receive payments from customers, operates cash register and credit card machine and returns appropriate change as needed, reconcile cash drawers accurately at end of each shift, stock inventory, prices according to guidelines as set forth by management and rotates stock within the store, maintain a neat and orderly store at all times, prepare product displays as requested, report any theft or suspected theft by customers/ employees to management immediately, provide an outstanding overall customer experience.

Financial Manager, Borgia’s Homes & Roofing; Naples, FL — 2008-2016

Collating, preparing and interpreting reports, budgets, accounts, commentaries and financial statements. Undertaking strategic analysis and assisting with strategic planning, producing long-term business plans, undertaking research into pricing, competitors and factors affecting performance, controlling income, cash flow and expenditure, managing budgets, developing and managing financial systems/models, carrying out business, modeling and risk assessments, supervising staff, liaising with managerial staff and other colleagues

Server, Boston’s Sports Bar; Naples, FL — 2011-2013

Welcome patrons and customers as they arrive, provide detailed information of menu items, serve food as it arrives and refill glasses, prepare tables by laying table cloth and dishes, offer desserts and drinks, clean tables and dining areas including counters, deliver food items to tables in a professional and timely manner, ensure that food presentation is up to the mark, maintain appropriate stock levels, provide customers with checks and take payments, attempt to up-sell food and beverage items, thank customers as they leave, clear tables and clean table tops, replace table cloths and clear dishes, ensure fresh dishes are set on all tables for next customers.
Education

University of South Florida, Tampa, FL – Bachelors, Forensic Anthropology / Minor, Entrepreneurship, 2015

References

Spencer Stearns / Sprint Lead Sale Consultant / Co-Worker / 702-759-3540
Abraham Gutierrez / Apothecary Shoppe Inventory Manager / Co-Worker /

702-831-2531
Justin Moreno / Apothecary Shoppe Assistant Manager / Co-Worker / 702-605-9890