Arvin D. Tabor

Lot 4C Zambia St. Greenheights Subd. Concepcion Uno, NCR 1807, Marikina City, PH | (632) 954-2128 | 0916-379-0244 | [email protected] | April 6, 1987 | SSS#: 34-6470500-3 | TIN#: 711-303-992-000
Objective
Network/System Administrator looking for a full-time position in the field leading in information technology with an emphasis on technology integration; special interests include network security administration, and over all technical IT management. To utilize my skills as consistent troubleshooter with great attention to detail.
Education
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY | 2014-2017 |
AMA COMPUTER COLLEGE EAST RIZAL
· Major: Information Technology in Network Administration, and Multimedia Specialization
· CISCO
· Coursework in Internet and Network Security
COURSEWORK IN ELECTRONIC COMMUNICATIONS ENGINEERING | 2005-2008 |
AMA COMPUTER COLLEGE EAST RIZAL
· Mechatronics
HIGH SCHOOL DIPLOMA | 2001-2004 | ROOSEVELT COLLEGE MARIKINA
Experience
TECHNICAL SUPPORT LEVEL 2 | ATOS | 04/2018 TO PRESENT
5th floor, 1880 bldg. Eastwood Avenue, Eastwood City Cyberpark, Bagumbayan,
1100 Quezon City, Philippines
· Troubleshoots hardware, software, and network problems via phone support.
· Use technical resources and knowledge of information systems to ensure resolution.
· Identifies, isolates and investigates user questions.
· Briefs customers and management on the status of resolutions efforts.
· Coordinates and forwards issues by appropriate escalation procedures and personnel.
· Provides occasional functional and technical guidance to less experienced staff.
· Recommends system or process improvements, including procedures, training, and enhanced documentation.
· Works under limited supervision to provide professional helpdesk service through quick processing and prioritization
· Active Directory & Server Management (Windows 2008 R2 Enterprise)
· Performs all other duties as assigned

IT (OJT) | SKILL POWER INSTITUTE | 01/2015 TO 06-2015
SPI Building M.L. Quezon Ave. Ext., Antipolo City
· Implemented and maintained firewalls, series switches and security appliances.
· Reviewed logs for all networking devices for unresolved abnormalities and problems.
· Network cable management and hardware computer assembly & troubleshooting.
· Maintained firewalls, series switches and security appliances.
· Network cable management and hardware computer assembly & troubleshooting.
· Active Directory & Server Management (Windows 2008 R2 Enterprise)
· Linux Systems Administration and Management (LDAP – FreeIPA)
· VoIP Configuration (Elastix)

Skills & Abilities
· IT security best practices
· VPN Configuration
· Working with shifting priorities
· Managing multiple projects simultaneously
· Internal components installation
· Internet setup and repair
· Anti-Virus solutions
· Large computer networks
· Image processing
· Windows 7, 8.1, 10 and MAC
· Detail oriented
· Analytical and critical thinker
· Data back up and retrieval
· Network maintenance
· System upgrades
· Data privacy application
· VoIP (Elastix – MicroSIP)
· Linux Server (LDAP) FreeIPA
· Windows Server 2008 R2 Enterprise
· DHCP Servers
· Active Directory
· Soft Phones and Hard Phones
· DNS
· CCTV

Character References:

Camille Meimbian | NORMA | Sponsors Relation Officer | 0920-977-7812

Rolando Tiatco | NORMA | Driver | 0920-977-9737