Muhammad Azeem Rafique

House#E-259, Street# 6

Bhind Gulshan-e-Madina Mosque

Shah Khawar town, Bedian Road

Lahore, Pakistan.

T: 0344-1173290
E: [email protected]

PERSONAL SUMMARY

A detail orientated and focused individual who has extensive knowledge of administrative procedures, systems and processes. Azeem can easily execute secretarial and clerical assignments of a complex and confidential nature. He possesses a pleasant phone manner and professional demean our that helps him to maintain effective working relationships with teammates. On a personal level he is confident, ambitious and able to maintain a positive attitude and sense of urgency in all matters. With his present employer he is primarily responsible for handling routine administrative matters and keeping the office organized and maintained. Right now he is looking for a suitable position with a company that provides competitive pay and outstanding career advancement opportunities.

CAREER HISTORY

ADMINISTRATIVE ASSISTANT – February 2000 – 2019 (Chughtai’s Lab)
Employers name – Muhammad Azeem Rafique
Responsible for overseeing all the office administrative work, procedures and processes.

Duties;

Resolving routine administrative problems.
Checking emails and ensuring a timely response to all inquiries.
Inputting information into designated fields using various databases.
Screening phone calls.
Scheduling appointments.
Photocopying various documents.
Receiving and distributing mail.
Taking phone messages (Centers Opening & Closing).
Preparing routine documents for senior managers.
Organizing refreshments such as tea and biscuits for Meetings, senior managers and                       visitors.
Assisting in the preparation Annual increments and different reports.
Looking after junior members of staff and encouraging them to do better.
Ensuring that confidential documents are not left lying around and instead are properly filed way.
Ordering office stationary.
Providing information to callers (Centers & Patients).
Responding to correspondence.
Executing document control procedures.
Able to work in a fast paced environment with extreme multi-tasking.
Returning calls to individuals as directed by senior managers.
Preparing monthly invoice of Cafeteria.
Preparing monthly business report of all centers.
Process all internet devices & connections invoices on monthly basis.
Process all cellular companies invoices on monthly basis (which the SIM’s Company employees).
Monitoring all vehicles fuel average and cost L/KM on daily and monthly basis.
Monitoring all vehicles maintenance expense daily, monthly and yearly basis.
Preparing Home sampling staff incentive on monthly basis.
Checking and process all regions monthly expenses.
Process monthly invoice of shell cards (which the shell cards company gives to their staff) and checking their monthly log book.
Preparing monthly deduction letter against mobile exceeding.
Preparing invoice of field staff for fuel reimbursement.
Preparing monthly invoices of corporate clients and manage their company slips.
KEY SKILLS AND COMPETENCIES

Professional

Interpreting administrative and operating policies and procedures.
Handling confidential information in the correct manner.
Good typing skills.
Knowledge of how to use office based computers and software.
Setting up filing systems.
Enforcing administrative policies in the workplace.
I have a driving license and I can drive all types of vehicles.
Personal

Customer service mind-set.
Able to work without supervision.
Always listening to the views and opinions of others.
AREAS OF EXPERTISE
Word processing
Data collection
Report creation
Database maintenance

ACADEMIC QUALIFICATIONS

Professional Academy of Commerce College (PAC) Lahore, PAKISTAN

I-Com (Commerce) 1996 – 1998
Quaid Public High School (Pvt.) Lahore, PAKISTAN

Matric. (Science) 1996

REFERENCES
Available on request.