Education

June 1997/October 2000 Bachelor of Science in Computer Science at University of the Cordillera

Experience

March 2017/March 2019 Restaurant Supervisor/Manager at Big Rooster (PNG) Ltd.

Overall supervision of the assigned Shop, to monitor Store operations, conduct Store meetings to review Monthly Store performance with the Managers and Staffs, to cascade Store plans to the Managers for them to implement and follow regarding Wastages, Shortages, Usage of papers and packaging and utilities. As a Supervisor, I also do Manager Shift if needed. Responsible for the monitoring of product availability of every Shops in a certain time. To do breakdown and distribution of fresh or cook product which also includes basic logistic.
Conduct spot check of safe count and basic Store Audits which includes Cleanliness, Hospitality, Accuracy, Maintenance, People and Service. Also our duty includes to boost and developed the Employees.

February 2014/February 2017 Restaurant Manager at Chicken Delight (PNG) Ltd.

Overall supervision of the Shop. As a Manager on duty I am responsible for the Flow of Operations within my shift this includes People, Product and Cash handling. Responsible for Staff Recruitment and Orientation, to conduct Staff Development Program, to provide measurement of Appraisal and Promotion for the Staffs, to give Disciplinary actions if needed, ensure completeness of Store roster, responsible for the Ordering and Purchasing of Store Items. To conduct Monthly and Station meetings to cascade new products and procedure if any, Store performance and Planning.
To ensure Cleanliness, Hospitality, Accuracy, Maintenance, People and Service is strictly implemented, to handle customer complaints if any, Safety and Security is implemented, Food Safety and Food Quality must always followed.
In addition, as a Manager my obligation is to hit a given Target, to effectively and efficiently control cost and expenses and to review and report Profit and Loss.

January 2006/December 2013 Restaurant Manager at Kentucky Fried Chicken Philippines

To assist and report to the Restaurant General Manager regarding Store Operations which includes Restaurant Profit and Loss, Controllable (Food Cost, Operating Supplies, Office Supplies, Utilities, Wastages and Shortages and Labor Cost), Development of Assistant Restaurant Managers, Competence and Morale of employees.
To be the officer-in-charge in the absence of the Restaurant General Manager, to ensure availability of Raw Materials, immediate corrective and preventive actions on complaints are done, complete roster of Team Members and to recruit and orient Team Members.
To review and accurately plan and attains monthly Profit and Loss budget and prepare action plans to improve next month P & L, Designs and implements control procedure in the restaurant and attainment of cost targets.
Conduct Team Members meeting and training, to prepare and implements training plan and calendar, ensure employee benefits and premiums are administered properly and prepare and evaluates programs that will boost RTM morale.
Responsible on passing Cleaning and Sanitation, Training and CHAMPS EXELLENCE REVIEW Audit.