Carla Stacey Brooks-Orr
Lot 211, 7 East
Greater Portmore
St. Catherine
Jamaica
Tel: 876-805-6621
Email: brooks77orr @yahoo.com
PROFILE

• Possess excellent oral, written communication skills and an aptitude for customer service.
• Well-developed human-relation skills.
• Detail-oriented with logical and methodological approach to problem solving.
• Strong computer and organizational skills.
• Research and reporting skills.

EDUCATIONAL ATTAINMENT:

TEFL Certificate (English to ESL Learners & Business English)
International TEFL Academy (July 2019)

Master of Arts in Teacher Education, Training and Development
University of the West Indies
September 2010 – April 2012

Post Graduate Diploma in Education and Training
Vocational Training Development Institute (VTDI)
August 2006 – August 2008

Bachelor of Business Administration
University of Technology
September 2001 – 2002

Herbert Morrison Technical High School
September 1992 – August 1995

WORKING EXPERIENCES

TEACHING EXPERIENCES:
Teacher
Building
ESL

Teacher
One Community (B1c) – July 2019

St. Andrew Technical High School Day and Evening Divisions (Jamaica)
September 2001 – Present

Teacher Exchange Programme
The Harwich School A Language College (Essex, England)
September 2008 – July 2009

Teacher
Maldon High School (Jamaica)
September 1998 – August 2001

RESPONSIBILITIES WERE/ARE:

• Developed and implemented daily lesson and unit plans for Grades 7 through to 11 students.
• Taught Office Administration, Principles of Business, Electronic Document Preparation Management and Social Studies to Grade 9 to 11 students.
• Taught lessons in Advance Reading to Grade 8 students.
• Taught Career Advancement and Entrepreneurship to students of the CAP Programme.
• Form teacher.
• Administered testing, tracked and analyzed individual student and class performance.
• Developed excellent rapport with students and parents.
• Fostered classroom environment that is conducive to learning.
• Assistant Grade Supervisor
• Book room Supervisor
• Sports Coordinator.

ASSISTANT EXAMINER (CXC/CSEC)

Worked as Assistant Examiner with Caribbean Examination Council for Office Administration
(2003- Present)

ADMINISTRATIVE ASSISTANT

Worked with Mutual Life Insurance Company Limited (1996-1998)

RESPONSIBILITIES WERE:
• Acting as the point of contact between the executives and external clients
• Undertaking the tasks of receiving calls, taking messages and routing correspondence
• Handling requests and queries appropriately
• Maintaining diary, arranging meetings and appointments and providing reminders
• Taking minutes and accurately entering data
• Efficient filing of documentation.
TELEMARKETING SALES AND RETENTION AGENT:

Worked part time with Great Health Works/Virtual Connect Marketing as a telemarketing sales and retention agent.

INTERESTS:

• Reading
• Track and Field
• Music
• Drama

CHARACTER REFERENCES:

Mrs. Jacquelin Greenland
Head of Business Studies Department
St Andrew Technical High School
Kingston
1-876- 995-0755

Ms. Treisa Cornwall
Justice of the Peace
1-876-449-4735