www.linkedin.com/in/catherine-espayos-755151159
Restaurant Field Trainer October 2016 – present
Restaurant Manager in Charge October 2015 – October 2016
Assistant Manager July 2014 – September 2015
Shift Manager March 2014 – June 2014
• Create training and coordinate schedules for the entire brand of Burger king.
• Orders training supplies and materials to enhance instruction program.
• Organize a training session- customer service classes for the front liners.
• Facilitate equipment training for the newly hired Shift Manager.
• Conduct Company Orientation for the newly hired staffs.
• Prepare the training materials needed for the training of employees from service crew to Restaurant Manager position.
• Conducts on floor Training visit or operation visit across all restaurants and check if its align to the brand standard.
• Follow-up training progress of employees, discussed to Restaurant Trainer and Area Manager.
• Consolidated store operation feedbacks and discussed it to Training Manager.
• Ensure the completion of BK Link training modules in all levels and understanding on the function of the training program
• Delegating task to the restaurant staff and supervising their performance
• Maintaining a fully-stocked inventory and ordering food supplies as needed
• Managing dining guest reservations
• Schedule kitchen staff shifts
• Store food products in compliance with safety practices (e.g. in refrigerators)
• Price menu items in collaboration with the Restaurant Manager
• Train kitchen staff on prep work and food standards
• Keep weekly and monthly cost reports