CATHERINE BARACAO APONDAR – CASTRO

Purok4 Gucab, Echague, Isabela 3309 Philippines

63956-109-4549

(078) 342-7085

[email protected] / [email protected]

OBJECTIVE

I would like to make use of my personality, decorum, manner of conducting myself, soft skills for rendering my services and responsibilities. This would help me to seek guidance from the team leader and colleagues in my work and gaining experience.

PERSONAL INFORMATION

Nickname:                   Cathy

Birthday:                      May 15, 1992

Birth Place:                 Balaogan, Bula, Camarines Sur

Citizenship:                 Filipino

Mother’s Name:           Flordeliza Pinto Baracao

Father’s Name:           Albino Solis Apondar

Spouse Name:            Freilan Tagalicod Castro

Child’s Name:             Ethan Matthew Apondar Castro

Contact Person In Case of Emergency:

John Russel Baracao – Brother

63915-198-0655

SKILLS & ABILITIES

DEPENDABLE, FLEXIBLE, EFFICIENT, FOCUS, TRUSTWORTHY, RESPONSIBLE, MICROSOFT OFFICE, MICROSOFT EXCEL, MICROSOFT POWERPOINT, MICROSOFT PUBLISHER, LEADERSHIP, CUSTOMER SERVICE.

EDUCATION

ISABELA STATE UNIVERSITY- MAIN CAMPUS

SAN FABIAN, ECHAGUE, ISABELA

Bachelor of Science in Business Administration

Major in Human Resources Development Management

ECHAGUE NATIONAL HIGH SCHOOL

SAN FABIAN, ECHAGUE, ISABELA

2008

MALIBAGO ELEMENTARY SCHOOL

MALIBAGO, ECHAGUE, ISABELA

2004

CERTIFICATES, SEMINARS AND TRAININGS ATTENDED

Certificate of Participation

Best Practices in Leading People

Function Hall, Southern Isabela College of Arts and Trade, Calaocan, Santiago City

April 27, 2019

Certificate of Participation

Future Driven: Thriving for Sucessful Future Career Amidst the Unpredictable World

ISU Amphitheater, San Fabian Echague Isabela

April 26, 2019

Certificate of Recognition

Human Resource Development Management Outreach Program

Gumbauan Elementary School, Echague Isabela

March 1, 2019

Certificate of Participation

Project Leader Cum Facilitator

Human Resource Development Management- Outreach Program

“Kakayahan ko Ilalabas ko, Pag-asa ako ng Pamilya ko” – Enhancing Skills, Nurturing Gifts

Gumbauan Elementary School, Echague Isabela

January 28 – February 28, 2019

Certificate of Participation

“Millennial HR Gaining Competitive Edge”

De Venecia Hall, Isabela State University Echague Main Campus

November 23, 2018

Certificate of Participation

“AMP” The 4th Step Up Multimedia Studies Conference

Henry-Lee Irwin Theater, Ateneo de Manila University

October 16, 2018

Certificate of Recognition

College Scholar S.Y 2017-2018

September 21, 2018

Certificate of Participation

Millenial Leaders: Converging in Divergence

De Venecia Hall, Isabela State University- Echague Main Campus

August 15-16, 2018

Certificate of Completion

On-The-Job Training – Customer Service / Information Department

Adventist Hospital Santiago City Inc.

June 4, 2018-July 9, 2018

Certificate of Recognition

College ACADEMIC scholar 2nd sem sy 2017-2018

April 27, 2018

Certificate of Participation

HR in the 21st century: employee engagement, a tool for retaining the talent

De Venecia Hall, Isabela State University- Echague Main Campus

February 23, 2018

Certificate of Participation

Ø  Leaders of tomorrow: sharing the vision for greater horizon

Ø  Servant Leadership

Ø  Leadership Development Communication Empowering Leader

De Venecia Hall, Isabela State University- Echague Main Campus

November 24, 2017

Certificate of Participation

6TH BUSINESS MANAGEMENT CONFERENCE “LIMITLESS”

Highlander Hotel and Resort, Solano Nueva Vizcaya

NOVEMBER 18, 2017

Certificate of Participation

Achieving excellence in human resources management: new challenges and directions

De Venecia Hall, Isabela State University- Echague Main Campus

April 28, 2017

Certificate of Participation

PERSONALITY DEVELOPMENT SEMINAR

Crack your own shell and discovering the new shades in you

De Venecia Hall, Isabela State University- Echague Main Campus

March 8, 2017

Certificate of Participation

HREADY: THE TOP HR COMPETENCIES FOR FUTURE PEOPLE MANAGER’S

De Venecia Hall Isabela State University- Echague Main Campus

February 17, 2017

WORKING EXPERIENCE

ROBINSON’S DEPARTMENT STORE

MABINI, SANTIAGO CITY

MARCH 1, 2014 TO AUGUST 15, 2014

CASHIER

Duties and Responsibilities:

·       Transact Payment of Customer.

·       Receive payment by cash, check, credit cards, vouchers, or automatic debits.

·       Issue receipts, refunds, credits, or change due to customers.

·       Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that     there is adequate change.

·       Greet customers entering establishments.

·       Maintain clean and orderly checkout areas.

·       Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

·       Issue trading stamps, and redeem food stamps and coupons.

·        Resolve customer complaints.

·       Enters purchases into cash register to calculate total purchase price.

Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure.
Counts money, gives change and issues receipt for funds received.
Calculates discounts or references; requests customer identification for certain discounts and receipts as required.
Maintains sufficient amounts of change in cash drawer.
Balances cash drawer and receipts; documents discrepancies.
Trains new cashiers.
Assists customers in locating specific items.
Keeps register area neat and stocked with necessary supplies.
Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner.
 

B.U.M EQUIPMENT INC.

B.U.M BOUTIQUE

Pan-Philippine Highway cor. Four Lanes St., Santiago City, Isabela Xentro Mall Santiago

AUGUST 15, 2013 TO JANUARY 2, 2014

OFFICER IN CHARGE

Duties and Responsibilities:

·       Make sure the store is meeting the targets and earning profits.

·       Maintaining the overall image of the store.

·       The store is kept clean

·       Shelves and racks are properly stocked and products do not fall off the shelves.

·       Mannequins are kept at the right place to attract the customers into the store and rotated frequently.

·       Make sure that the merchandise should be according to the season as well as the latest trends.

·       Make Sure that the store is well lit, ventilated and offers a positive ambience to the customers.

·       Make sure that signage displaying the name and logo of the store is installed at the right place and viewable to all.

·       Maintaining the Store Cleanliness.

·       Make sure that the Shelves and racks are properly stocked and products do not fall off the shelves.

·       Mannequins are kept at the right place to attract the customers into the store and rotated frequently.

·       Merchandise should be according to the season as well as the latest trends.

·       Make sure that the signage displaying the name and logo of the store is installed at the right place and viewable to all.

·       Make the customers feel safe and comfortable in the store.

·       Make sure that the customer leaves the store with a pleasant smile.

·       Planning, managing profit and loss, handling cash at the store as well as collating daily sales as well as other necessary reports, together with the subordinates.

THE EXPRESSIONS STATIONERY SHOP INC.

MARTONE DEPARTMENT STORE

MARTONE-SANTIAGO CITY

MAY 11, 2013 TO JULY 19, 2013

CASHIER

Duties and Responsibilities:

·       Transact Payment of Customer.

·       Receive payment by cash, check, credit cards, vouchers, or automatic debits.

·       Issue receipts, refunds, credits, or change due to customers.

·       Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that     there is adequate change.

·       Greet customers entering establishments.

·       Maintain clean and orderly checkout areas.

·       Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

·       Issue trading stamps, and redeem food stamps and coupons.

·        Resolve customer complaints.

·       Enters purchases into cash register to calculate total purchase price.

Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure.
Counts money, gives change and issues receipt for funds received.
Calculates discounts or references; requests customer identification for certain discounts and receipts as required.
Maintains sufficient amounts of change in cash drawer.
Balances cash drawer and receipts; documents discrepancies.
Trains new cashiers.
Assists customers in locating specific items.
Keeps register area neat and stocked with necessary supplies.
Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner.
CROSS CONTINENTAL INTERNATIONAL CORPORATION

MARTONE DEPARTMENT STORE

Santiago City

DECEMBER 9, 2012 TO MAY 9, 2013

SALES CLERK / PROMODISER

Duties and Responsibilities:

·       Greet customers when they arrive at the store and ask if they need assistance

·       Suggest upsell items to customers based on the items they have chosen

·       Execute special orders for items that are not in stock or that we do not carry

·       Call other stores when necessary to find items in stock

·       Replace merchandise on the shelves, paying special attention to end caps

·       Arrange special sale and clearance items at the front of the store for maximum visibility

·       Build rapport with customers and provide them with genuine guidance and support

·       Train new sales staff as needed by management

·       Inventories

LEMON SQUARE COMPANY

LIBTONG MEYCAUAYAN BULACAN

JUNE 13, 2011 TO NOVEMBER 13, 2011

PACKER

Duties and Responsibilities:

·       Perform production duties such as manual lifting, packaging, taping, labeling operations and sorting.

·       Report defective materials or questionable conditions to the department supervisor

·       Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations

·       Perform related duties as required by supervision

GENARO’S BANGUS GRILL AND SPECIAL BIBINGKA

Lumidao St. Villasis Santiago City

NOVEMBER 9, 2009 TO MARCH 31, 2011

Cashier, Waitress, Janitress ( All Around )

Duties and Responsibilities:

·       Transact Payment of Customer.

·       Receive payment by cash, check, credit cards, vouchers, or automatic debits.

·       Issue receipts, refunds, credits, or change due to customers.

·       Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that     there is adequate change.

·       Greet customers entering establishments.

·       Maintain clean and orderly checkout areas.

·       Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

·       Issue trading stamps, and redeem food stamps and coupons.

·        Resolve customer complaints.

·       Enters purchases into cash register to calculate total purchase price.

·       Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure.

·       Counts money, gives change and issues receipt for funds received.

·       Calculates discounts or references; requests customer identification for certain discounts and receipts as required.

·       Maintains sufficient amounts of change in cash drawer.

·       Balances cash drawer and receipts; documents discrepancies.

·       Trains new cashiers.

·       Assists customers in locating specific items.

·       Keeps register area neat and stocked with necessary supplies.

·       Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner.

·       Greet and escort customers to their tables

·       Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

·       Prepare tables by setting up linens, silverware and glasses

·       Inform customers about the day’s specials

·       Offer menu recommendations upon request

·       Up-sell additional products when appropriate

·       Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization

·       Communicate order details to the Kitchen Staff

·       Serve food and drink orders

·       Check dishes and kitchenware for cleanliness and presentation and report any problems

·       Arrange table settings and maintain a tidy dining area

·       Deliver checks and collect bill payments

·       Carry dirty plates, glasses and silverware to kitchen for cleaning

·       Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

·       Follow all relevant health department regulations

·       Provide excellent customer service to guests

·       Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.

·       Gather and empty trash.

·       Service, clean, and supply restrooms.

·       Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.

·       Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.

CHARACTER REFERENCES

RAQUEL V. AGUDONG, SM SIMPLY SHOES

639558029794

JENNIFER M. VILLANUEVA, MBA

Instructor/ College Secretary

CBAPA – ISABELA STATE UNIVERSITY- MAIN CAMPUS

639351777550

VIVIAN M. DUMRIQUE, MBA

Instructor/ Guidance Counselor

CBAPA – ISABELA STATE UNIVERSITY- MAIN CAMPUS

639060589071

CATHERINE A. CASTRO

Applicant