CESAR G LAPLANA JR
ABU SHAGARA,SHARJAH,U.A.E
Mobile No: 971523605052
Email : [email protected]
Dear Ma’am/ Sir,
Have a good day! I enclose my resume as a first step in exploring all the possibilities of employment with your organization that commensurate to my experience and qualifications.
I have experienced in retail company for ten years and ten months at Sharjah International Airport Duty Free I have hands on customer service with a great experienced dealing with different types of people and handled with different products services I am hardworking and proficient for any challenges in work area and able to handle any stressful task with a positive mind.
I confidently say that whatever the challenges may go on through training and other programs along the way I will show you the total faith in me the
responsibilities which motivate that I can perform better and so as for further progression of the company that I will work for.
I feel that your organization will provide me the opportunity for continuous growth and professional development, which will benefit you organization
Sincerely,
Cesar G Laplana Jr

CURRICULUM VITAE
CESAR LAPLANA JR.
ABU SHAGARA, SHARJAH, U.A.E
Mobile No: 0523605052
Email: [email protected]
OBJECTIVE: Seeking position where I can utilize the knowledge acquired in training through a challenging position wherein my potential will be enhanced and be allowed for growth & development of the organization.
SUMMARY OF WORK HISTORY
Senior sale associate /Promoter /Cashier At Dutyfree Sharjah Airport
duties :
June 4, 2007 to March 18, 2018
 greet assists and recommend customers in finding the best product that suits their needs.
 develop and maintain sales materials and current product knowledge.
 identify and resolve customers concerns.
 provide inventory reports regarding sales and stocks on a daily basis.
 communicate with customers and evaluate their needs and specification.  secure adherence to company’s policies and guidelines.
 knowledge on cash handling procedures
 achieving shop individual sales qouta monthly.
Stocks Transfer:
 Prepares stocks transfer from one shop location to another under the approval of Supervisor.
 Help and assist in displaying the transferred goods in the shelves.
 Reports to Supervisor for any relevant matters concerning stock transfer.
Cash Handling:
 Handling payments with different Currencies.
 Maintaining daily account transaction.
 Balancing the daily account at the end of each day.

Service Crew
Popeye’s Chicken and Seafood
Sharjah, U.A.E March 11, 2004 to May 2007
 Welcome guests, show them to their seats and provide them with menus.
 Answer gusts, queries about food and drinks including their ingredients, preparation and
accompanying items.
 Take food orders and repeat orders to gusts for clarification.
 Process gust orders and ensure that all items are prepared properly, and serve as prompt as possible.
 Making inventories of weekly and monthly food supplies.
 Maintain table appearance by pre-bussing, checking drink levels changing ashtrays,
removing clutter and providing extra napkins, if necessary.
 Give a warm and pleasant farewell to gusts and invite them to return.
 Clean tables, remove used and soiled dishes when the guests are done eating, and set/prepare the tables for the next guests.
 Ensure there are enough stocks of clean linens, plates, cutleries and glasses in the dining room.
 Keep the immediate supervisor promptly and fully informed of all problems encountered (if there are any), and take prompt corrective action where necessary or suggest alternative course of action which may be taken.
Sales Promoter/ Warehouse Asst.
Uniwide Supermarket, Bulacan,
Philippines. (Part Time) September, 2003 to December 2003
 Greet customers in a friendly manner.
 Show the customers the products on promotion.
 Answer guests’ queries about the products on promotion.
 Check guests from time to time to respond to any additional needs and ensure guests’ satisfaction.
 Give a warm and pleasant farewell to guests and invite them to return.
 Keep the immediate supervisor promptly and fully informed of all problems encountered (if there are any), and take prompt corrective action where necessary or suggest alternative course of action which may be taken.
 Maintain accurate records of inventory for my product section.
 Receive new deliveries for my product section and make proper inventory records.
 Make requisitions and /or order every month to replenish supply.

SPECIAL SKILLS:
 Proficient in MS Windows 7,8,10 , MS Office Applications, Microsoft Word, Microsoft Excel, Power Point & using Internet.
 Excellent Communication Skills (Oral and Written)
 Possess strong analytical, quantitative, problem-solving, good communication,
interpersonal and leadership skills.
 Dependable, self-motivated, flexible, able to take on responsibility quickly and has
the ability to assume expanded responsibilities. Responsible, enthusiast, honest and hardworking person. Working knowledge in administrative works and file keeping.
EDUCATIONAL BACKGROUND:
Bachelor
Graduate
PERSONAL DATA :
 Passport No.
 Civil Status
 Citizenship
 Language Spoken
 Visa Status
Bachelor of Science in E-Commerce Programming System Technology Institute (STI) Bulacan Philippines, 2003-2004 (One Year Unites earned)
San Marcos Baranggay High School San Marcos, Calumpit, Bulacan Philippines, 1999
P3072406A
married
Filipino
English, Arabic & Tagalog Visit Visa
I hereby certify that the foregoing information is true and correct to the best of my knowledge and belief.
Cesar Laplana Jr.