Chirag Shethna

Mobile:
Res: +971 526123289/ +919619723389
+91 9819316112 E-mail: [email protected]
CAREER OBJECTIVE:

To succeed in an environment of growth and excellence and earn a job which provides me with job satisfaction and self-development to help me achieve my personal and organizational goals.

STRENGTHS:
• Good communicator
• Like to take challenges
• Gels easily with people
• Good leadership skills
• Good motivator

PROFESSIONAL EXPERIENCE:

1 Emirates Golf Club (Dubai – UAE) (23rd Oct 2013- till date)

• October 2013 till date working for banquets and events department as an outlet captain and events coordinator.
• Worked with other major event organizers and concert planners.
• Handling cashiers, micros and POS – related training and allocation.
• Keeping a daily work of action report of the team and maintaining a department log book.
• Monthly inventory of banquet materials and goods.
• Making a monthly detailed breakage report.
• Planning and maintaining of perishable goods.
• Making monthly requisition of the required materials for the events.
• Handling VIP management meetings every week.
• Updating and coordinating with corporate companies with their good tour packages.
• Arranging transport service to clients from hotel to the club.
• Arranging of golf tour packages as per companies demand’s.
• Updating of function prospectus for golf dinners and cocktail parties.
• Coordinating with golf operations team about the golf tour and keeping them updated with any changes or adjustments related to the package.
• Arrangements of private luxurious car service for VIP guests transportation.

2 Ocwen Financial Solutions Pvt Ltd (3rd Jan 2012- 10th Sep 2013)

• Two years of experience in a Financial American mortgage company (India) as a Customer Service Agent/Auditor.
• Outbound calls to American mortgage company’s and following up on client personal and home mortgage details.
• Issuing payments on behalf of the insurance company’s and brokers.
• Working on online documents and fax generated files.
• Updating and tracking teams error and making a weekly report.
• Keeping team updated with any additional or new changes in the process.

3 GRAND SAROVAR PREMIER (24th Nov – 24 Apr 2009)

• 24-Nov to 27-Jan trained in Food n beverage service (Coffee Shop)

• 28-Jan to 27-Feb trained in Main Kitchen
• 28-Feb to 27-March trained in Food n beverage sales dept (banquets)
• 28-March to 24 April trained in the Stores department
4 TRUST TRAVELS, Andheri (east) (24th Nov – 24 Apr 2007)

• 6 weeks of industrial training in trust travels handling ticketing and checking flight schedules.

5 Worked with a private event company (1ST Jan 2011- 29th Dec 2011)

Handling client’s functional affairs and details, billing details, event related facilities, making of function prospectus.
ACADEMIC PROFILE:

Degree / Examination Institution/ University Percentage Year
T.Y.B.Sc Rizvi college of HMCT 52% 2010
S.Y.B.Sc. Rizvi college of HMCT 60.16% 2009
F.Y.B.Sc. Rizvi college of HMCT 57.33% 2008
Hsc (Diploma in Travel & Tourism) MSBSHE 64% 2007
Ssc MSBSHE 54% 2005
ACHIEVEMENTS:

• Best trainee in 180 degree restaurant, GRAND SAROVAR PREMIER, Mumbai.

• Headed the HEAD in the Food and Beverage Department and the DÉCOR department at RIZVI in the academic year 2008-2009.

• Attended a special Fruit and Vegetable Carving session in RIZVI, MUMBAI.

• Attended a special batch of 20 days of flair and mixology bar tendering session in RIZVI by COCKTAIL AND DREAMS.
• Employee of the Quarter in Events and Banquets (Emirates Golf Club)
CO–CURRICULAR ACTIVITIES:

• Participated in Outdoor Sports held by RIZVI college
• Participated in college festival as an asst Food and Beverage manager
• Wine Tourism, it’s awareness in the tourism market and scope for development in major cities of Maharashtra

COMPUTER SKILLS:

• Basic knowledge of MS Office & MS Outlook

LANGUAGES KNOWN:
• English
• Hindi
• Marathi
• Gujarati

HOBBIES / INTERESTS:
• Playing cricket and football
• Passion for travel and food

PERSONAL INFORMATION:

Date Of Birth: 19th August 1989
Permanent Address: 401, Bhagat Villa, 5th Road, Natwar Nagar,
H. F. Society, Jogeshwari (E), Mumbai – 400060.
Gender: Male
Marital Status: Unmarried
I hereby declare that the information given herewith is correct to my knowledge and I will be responsible for any discrepancy in the same.

(Chirag Shethna)