CHRISTIAN C. REPATO
Contact number: (+971) 55 628 6229
Email Address: [email protected]

Career Objective:
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement and to become an asset to your company on providing the customer/guest satisfaction

STRENGTHS________________________________________________________________________________________________________________

+ Commitment to Service Excellence + Proactive & Versatile
+ Good Communication Skills + Team Spirit

CAREER SNAPSHOT __________________________________________________________________________________________________

CREW May 9, 2019 to present
Mc Donald’s UAE
Sharjah, U.A.E.
Greets customers, taking orders, and serving food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
Working together with the team in preparing orders while following cooking instructions, safety procedures, and sanitary requirements.
Demonstrate a complete understanding of menu items and explains it to customers accurately.
Exhibit a cheerful and helpful manner when dealing with customers
Adhering to all formulas and procedures as outlined in the Operations Manual.
Maintain professional appearance grooming standards as outlined in the operation manual.
Receiving deliveries required on monthly basis.
Perform light paper works duties as assigned such as bread counts, inventory controls.
Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

Restaurant Staff April 26, 2018 – October 31, 2018
Shakey’s – Dubai, UAE

Preparing variety of meats, poultry, vegetables and other food items for cooking in a variety of kitchen equipment’s.
Complying consistently with our standard portion sizes, cooking methods, quality standards and rules, policies and procedures
Maintaining a clean and sanitary work and service area including tables, shelves, walls, oven, and refrigeration equipment.
Handling phone orders with professionalism and accurately collect information needed to complete order.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Attending all scheduled employee meetings and brings suggestions for improvement.

CREW TRAINER May 26, 2013 – March 30,2018
Mc Donald’s UAE
Golden Tower, Buheirah Corniche Road, Sharjah, U.A.E

Taking orders by punching them into the database and repeat orders to ensure accuracy
Worked as an exceptional team player
Advising customers on merchandise selection.
Providing prompt service while taking orders
Prepare food neatly, safe, accurately and in a timely manner.
Demonstrate a complete understanding of menu items and explains it to guest accurately.
Exhibit a cheerful and helpful manner when dealing with guests.
Suggest other products to each guest such as drinks, chips, and cookies to complement their meal.
Adhering to all quality standards, formulas and procedures as outlined in the Operations Manual.
Maintain professional appearance grooming standards as outlined in the operation manual.
Perform light paper works duties as assigned such as bread counts, inventory controls.

Most Active during the crew trainer class – March 8-9, 2016
Crew of the Month – November 2014
Best in Kitchen Month – October 2014
Crew of the Month – March 2014
Best in Production Month – February 2014
Best in Initiator Month – December 2013

Restaurant staff (Front of House/Back of House/Barista) September 2, 2010 – March 27, 2013
Shakey’s Pizza Restaurant (Pangasinan, Philippines)

Employee of the Month – October 2010
Best Back of the House – Month of August 2012

Service Crew (December 1, 2009
–June 30, 2010)
Jollibee Foods Corporation (Philippines)

Prepares food and maintenance of kitchen and restaurant floor to ensure compliance with always.
Providing fast and friendly service to customers.
Maintaining a high level of customer services in a fast pace work environment.
Assisting management with inventory control and stock ordering
Maintaining positive attitude and resolving customer complaints promptly and professionally
Taking initiative to find extra tasks when scheduled duties were completed
Cross-training new crew members
Responsible for handling approximately 80 incoming customer calls a day
EDUCATION____________________________________________________________________________________________________________

Tertiary : Two Year Course Hotel and Restaurant Services (HRS)
National Certificate II certified by TESDA, Philippines
(A.Y. 2008-2013)
Secondary : Urdaneta City National High School
San Vicente West, Urdaneta City, Pangasinan, Philippines
(S.Y. 2003-2007)
Primary : Tender Loving Care School
Anonas, Urdaneta City, Pangasinan, Philippines
(S.Y. 2002-2003)

PROFESSIONAL DEVELOPMENT______________________________________________________________________________________

World Tourism, Bartending and Flame
Hospitality Industry and Tourism Career toward Global Competitiveness
Conducted at Urdaneta City University on 5th day of October 2010
Speakers : Ms. Angelita Camero
Mr. Ryan A. Ambloza

PERSONAL DETAILS__________________________________________________________________________________________________

Nationality: Filipino
Date of Birth: September 13, 1991 Marital Status: Single
Languages: English / Tagalog