SUMMARY OF EXPERIENCE
 Excel at coordinating tasks of numerous internal divisions and external agencies to ensure rapid, accurate delivery of equipment, materials, and resources. Advanced expertise in reviewing invoices and shipping manifests to ensure full compliance with local customs and international regulations. Track record of identifying redundancies and maximizing resources to streamline operations.
EDUCATION
Masters in Computer Application from NMIMS University of Mumbai, India, 2015.
WORK EXPERIENCE
Elite Express Cargo LLC UAE
Operation Supervisor (Free Zone Visa) Jan 2018- Dec 2018 Aug 2019 – till Date
Directed team to develop the most efficient routing system for supplies and equipment. Monitored all transportation operations, including quality controls, to ensure transportation services met contract obligations. Served as a transportation liaison between various organizations and countries. Dispatching, routing, tracking, and shipping activities to ensure safe, prompt, and accurate delivery of transportation equipment. Trained and coached staff on new tracking procedures. Communicated operational needs to senior management.
Responsibilities:
 Handling domestic and international operation departments.
 Scheduling domestic operation delivery (collection of shipment, segregation of shipment and delivery of shipment).
 Handling domestic delivery operation for ACE hardware, IKEA and SOUQ.com, Kamal Osman Jamjoom, DB Schenker, Kinetsu and Home Centre Furniture.
 Coordinate with clients for necessary documents for Customs clearance for import and export shipment.
 Solving the Problems related to Documentation for international shipment.
 Updating the clients regarding the status of consignments from time to time.
 Preparing daily, weekly and monthly consignment statements and provide the same through e-mail to the clients.
 Coordinating with the transport department of the organization to ensure timely delivery of the consignment to the clients.
 Coordinating with all branch offices located in different states.
 Execution of AWB for the clients.
 Assured proper authorization for all shipments.
 coordinated with staff regarding relocation and transportation arrangements
Worked with Accenture, India (April 2016 till Oct 2017)
Project: AT&T – (American Telephone and Telegraph Company)
Software Developer Jun 2017 – Oct 2017
EDGE – EDGE Application is a single robust Dispatching system for both Dispatch-in & Dispatch Outwork, provisioning & maintenance, across all regions & markets. It offers order/ticket management capabilities from negotiating customer appointment windows to completing work requests, automated tech scheduling, user-defined appointment windows, and automated tools to increase the flow-through of jobs from their origin to the technician with little or no manual intervention.”
It is primarily used by Supervisors for both inside and outside technicians and tracks work requests & technicians based on types of work & skills.
TDAR – TDAR is DirectTV Application Rationalization program. It is DirectTV and AT&T merger initiative to rationalize dispatching, scheduling, workforce management, and technician applications into a single integrated Field Services Delivery Platform.
Responsibilities:
 Worked as a backend developer. For backend, I worked on Core Java along with Oracle.
 Worked on Junit for unit testing. Worked on the JDBC template and Eclipse for development work.
 Experience in writing DAO using Hibernate and Hibernate mapping files.
 Worked on agile methodology and worked on Rally for keeping a track of the iterations and day to day work completed.
 Maintained code source control using GIT.
 Maintain ownership until resolution of technical issue
 Worked on bug fixing and provide (24/7) L2 support to the entire Application.
 Monitor all alerts and escalate all issues for all procedures and systems.
 Coordinate with various teams and raise support ticket for all production issues
 Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.
 Monitoring project progress and performance.
 Perform root cause analysis of issues.
Environment: Java 1.6,JSP, HTML, CSS, Spring 3.0, Oracle, RESTful Web service, Oracle SQL Developer, GIT, Javascript, SVN.
Project: AT&T – (American Telephone and Telegraph Company)
Associate Software Developer Apr 2016 – May 2017
Responsibilities:
 Responsible for the design and development of the framework. The system is designed using J2EE technologies based on Spring MVC architecture.
 Extensively used Oracle SQL Developer for writing Queries.
 Experience in writing DAO using Hibernate and Hibernate mapping files.
 Preparation of Test Cases and Test Data.
 Worked in coordination with global teams across client base to solve technical and functional issues.
 Create simulators using WSDL and XSLT. Request and response configurations. Worked on creating front end designing for client landing pages.
Environment: Java 1.6,JSP, HTML, CSS, Spring 3.0, Oracle, RESTful Web service, Oracle SQL Developer, GIT, Javascript, JUnit.
Pyramid IT consultancy Pvt. Ltd (Worked for Accenture).
Web Application Developer Jul 2015 – Mar 2016
Responsibilities:
 Front-end website development.
 Emailer web application development.
 I-pad presentation.
13Llama Studio (Internship)
Web Application Developer Feb 2015 – Jul 2015
Responsibilities:
 Website development using WordPress tool.
 Theme customization on a WordPress tool.
Environment: JSP, HTML, CSS, Oracle SQL Developer, GIT, Javascript