Donato Dee B. Banaag
Panhulan, Agoncillo, Batangas
+639551881971
[email protected]

I am looking for a position in this Company where I can maximize my technical skills, communication skills, leadership skills and to gain more knowledge in the business world, this could provide me an insight into new aspects so that it would be helpful for my career.

I am hardworking individual eager to learn new things through training, seminar and accept critism as means of self improvement.

Age: 27 years old
Birth Date: August 21, 1992
Birthplace: Nasugbu, Batangas
Sex: Male
Civil Status: Married
Citizenship: Filipino
Height: 56”
Weight: 60 lbs.
Religion: Roman Catholic
Language/Dialect Filipino and English

Tertiary Level : Bachelor of Science in Computer Engineering
Lyceum of the Philippines University
Capitol Site, Batangas City
2008 2014

Secondary Level : Agoncillo College Inc.
Poblacion, Agoncillo, Batangas
2004-2008

Elementary Level : Panhulan Elementary School
Panhulan, Agoncillo Batangas
1998-2004

IT Support Technician
Allegro Microsystems Philippines Inc.
4756 Sampaguita Sreet, Marimar Village, Brgy. Sunvalley, Paranaque City 1700 Philippines
March 2, 2015 – Present

Cloud Computing and Windows Sever 2012 Infrastructure Management Seminar
Freedom Hall of Lyceum of the Philippines University Batangas,
Capitol Site, Batangas City
February 2, 2013

Strategy to Scale and Unify your Storage Infrastructure
AMTI Office, 8/F Philippines Stock Exchange Center, East Tower, Exchange Road, Ortigas Center Pasig City
October 3, 2013

IBM Virtual Desktop Solution
New World Hotel, Makati City
September 11, 2013

CompTIA Network +
Mapua Information Technology Center
333 Mapua Bldg. Sen Gil Puyat Ave. cor N. Garcia St., Makati City
July 29, 2017 – August 26, 2017

Completed the 600 hours on-the-job training at the Linde Philippines from June 27, 2013 to October 16, 2013.

GFI Network Server Monitoring
Symantec Backup Exec 2012
System Center Configuration Manager (SCCM)
Blackberry Desktop Software – Backup/Restore
Creating Lan Cables
AVAYA Configuration
Lotus Notes Configuration
Support Employees
Encode New Account in Ms Access/ Ms Excel
VNC Viewer
Remote Desktop Connection Manager
Konica Minolta Bizhub 283 Troubleshooting
Laptop/Desktop Backup/Format
Internet Troubleshooting

Computer Skills:
Hardware and Software Installation
Network Troubleshooting including patching and tracing network line
Practical PC troubleshooting and problem analysis of software and hardware
Support Windows Environment such as Windows XP and higher version of Operating Systems
Knowledgeable in ticketing system such as Service Desk
Generate reports for performance tracking
Knowledge in Active Directory user and computer management
Basic Server Support
Manufacturing and Production Support
Production Application Support
Office 365 Support
Back – Up System
Support users with remote application such as VNC, Dame Ware & Remote Desktop Support