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Dukiemar Shaw Business Analyst

Jamaica

DUKIEMAR ROMAINE SHAW

17A Washington Drive, Kingston 10, Jamaica | (876) 452-2250 | [email protected]

CAREER OBJECTIVE
To hone the skills necessary to be a competent and highly diverse Computer Scientist that will be able to navigate and adapt to the constant changes in the fields of Computer Science and Information Technology and become a valuable and worthy team player able to make a significant contribution within the organization for which I work and the Information Technology industry as a whole.

CORE SKILL/Strengths
Ø  Programming Languages: Java, Python, SQL, PHP, JavaScript

Ø  Operating Systems: Windows (All Versions), Linux, Mac OS x

Ø  Database Systems: MySQL, SQL Server, PostgreSQL

Ø  Applications/Tools: Microsoft Office Suite, Visual Studio, Flask, Bootstrap, Materialize-CSS, MS Project, Visio

Ø  Specialties: Business Analytics, IT Project Management, Web Development, Database Management, Software Testing

Ø  Professional: Excellent verbal and written command of the English Language; excellent leadership capabilities; excellent communication skills; self motivated; detail oriented; works well on teams and embraces opportunities for social interactions

 

WORK EXPERIENCE
Sagicor Group Jamaica Ltd.

17 Dominica Drive, Kingston 5

Business Analyst (Group Project Management Office)

December 2018 – Present

Ø  Gather business and stakeholder requirement for projects and initiatives undertaken by the company.

Ø  Communicating insights and plans to cross-functional team members and management.

Ø  Influence stakeholders and work closely with them to determine acceptable solutions.

Ø  Liaise with the IT team to translate business requirements into technical solutions.

Ø  Works closely with project managers in tracking deliverables throughout the lifecycle of projects

Ø  Provide support to the testing team in the development of test cases in order to ensure all requirements are met

 

Victoria Mutual Wealth Management Ltd.

53 Knutsford Boulevard, Kingston 5, Jamaica

Junior Business Analyst

May 2017 – December 2018

Ø  Analyze and provide recommendations for the improvement of processes and procedures.

Ø  Analyze and provide recommendations for the improvement of technology for business process improvement.

Ø  Tailor management level reports through data retrieval from system database as well as Adhoc reports based on requests from business users.

Ø  Liaise with Group ICT and Software provider to provide hardware and software support for business users.

Ø  Provide core application support for business users through User Acceptance Testing for all software updates and the provision of release documentation.

Ø  Log and maintain hardware inventory.

 

FAST Enterprises, LLC

7229 South Alton Way, Centennial, Colorado 80112, USA

Software Implementation Consultant

July 2016 – Feb 2017

Ø  Worked as a Consultant and Software Developer for the implementation of the Revenue Administration Information System (RAIS) project for Tax Administration Jamaica (TAJ) which is the largest Information Technology Project undertaken by the Ministry of Finance, Jamaica to date.

Ø  Worked alongside the client to configure the system to facilitate all the major tax accounting features.

Ø  Provided management level reports through data retrieval from SQL server relational Databases.

Ø  Monitor and solve client log errors ranging from hundreds of daily transactions with an average turnaround period of less than five days.

Ø  Provide desk side support and training to clients to allow familiarization with the system.

Ø  Coordinate with functional groups and identify all required enhancements and processes changes as per client requirement to resolve all issues and provide onsite support to all clients for implementation process.

 

Estate Management Department,

The University of the West Indies, Mona, Jamaica

Student Assistant to Utilities Officer (Part-time)

Jan 2015 – May 2016

Ø  Evaluated utility data to provide comprehensive reports on trends in consumption for the five faculties, 38 departments, 10 halls of residence as well as all the staff housing units on campus.

 

EDUCATION
GRADUATE (Enrolled)                                   University of the West Indies, Mona Campus

Sept 2018 – July 2020                                      MSc. Computer-Based Management Information Systems

 

UNDERGRADUATE                                                                  University of the West Indies, Mona Campus,

Aug 2012 – May 2016                                                            Bachelor of Science (Honors),Computer Science

 

HIGH SCHOOL                                                                           Munro College, St. Elizabeth, Jamaica

Sept 2005 – June 2012                                                          High School Certificate ; High School Diploma

 

ACHIEVEMENTS
¤  Semester 2, 2015/2016                                           Commendation for Academic Excellence,

Faculty of Science and Technology,

University of the West Indies, Mona

 

¤  Jan 2013 – May 2013                                                Assistant Class Representative,

Writing in the Disciplines (FD14A)

University of the West Indies, Mona

 

¤  Sept 2011- June 2012                                                 Deputy Head Boy,Munro College

¤  Sept 2010 – June 2012                                               School Prefect,Munro College

 

Top Performer in the Caribbean Examination Council (CXC), Caribbean Advanced Proficiency Examination (CAPE) Communication Studies, Munro College

 

Top 10 Performer in CXC, Caribbean Advanced Proficiency Examination (CAPE), Munro College

 

¤  Sept 2009 – June 2010

Top Performer in the CXC, Caribbean Secondary Examination Certificate (CSEC) Technical Drawing, Munro College

 

Top 10 Performer in the CXC, Caribbean Secondary Examination Certificate (CSEC), Munro College

 

github page (Work sample/projects)
¤  https://github.com/Dukiemar?tab=repositories

Education

September 2012/July 2016 Bachelor of Science in Computer Science at University of the West Indies, Mona, Jamaica
September 2018/July 2020 Master of Science in Computer-Based Management Information Systems at University of the West Indies, Mona, Jamaica