Dushime Hallelua Adelaide

Kigali-Rwanda

Tel:+250788241947

email:[email protected]

I am 25 years old, Am a graduate in Computer Science with the following skills

Network Skills :
· Installation & Administration of Windows Servers
· Remote Network Monitoring
· Proxy and Network Security Management
· Router, Hub & Switch Management (Cisco)

Software Skills:
· Operating Systems, Win server 2016, Win server 2012-2008 &, Linux (Red Hat &, Ubuntu)
· Languages Known: C/ C++, SQL,PHP
· Internet Technologies: JavaScript, VBScript, HTML, PHP.
· RDBMS: Oracle 12c, SQL Server, MySQL, MS Access.
· Office Packages, Microsoft Office – Complete Suite, office 365

Hardware Skills:
· PC Assembling, Maintenance & Troubleshooting
· O/S & Device Driver Installation
· Printer/Scanner Troubleshooting
· Hard Disk Data Recovery
· Dead PC Troubleshooting

I work as an IT Support at Rwanda Energy Group, I have two years of experience in  IT field. Working as IT Support at Rwanda Energy Group, during January 2018 up Now. below are some of my duties and responsibility

· Responsible for giving IT support include internet and database access to the user in IBMS-Internal Support Team and trainees at REG training office
· Creating permission set
· Grant database access to Users at REG training office
· Maintains equipment by completing preventive maintenance; troubleshooting failures, calling for repairs, monitoring equipment operation, monitoring and purchasing meter fund
Daily IT support to users