UWAKWE EMEKA CYRIL
E-mail:[email protected] Phone : 08082417777, 08066847171
Address: 207, Road, C close, House 17, Festac Town, Lagos
Personal Data:
Date Of Birth: 8th May, 1983
SEX: Male
Marital Status: Married
State Of Origin: EnuguState.
L.G.A. Ezeagu.
Nationality: Nigeria.
Career Objectives:
A consistent, hardworking, highly motivated Person who work in an environment where my excellent and effective management skills will be used to achieve organizational goals and objectives to provide top quality services in a reputable work environment that makes provisions on my career growth.
Strength:
Adapt to working in a fast pace while ensuring job or work completion within time and budget.
A good team player and result oriented, adequate work planning and control. Always want to be at my best.
Skills:
· How to use Pathloss 4.0 Software to generate Line Of Sight (LOS) Between A Base Station (POP / Master) And The Customer End (Mast / Slave).
· How to Use Compass to generate True-North And The Azimuths at the (POP)
· How to Use Compass to generate Coordinates (Longitudes & Latitudes) at both the (POP) And The Customer End.
· How to implement an IP addressing scheme and IP services to meet network requirements in a medium.
· How to configure, verify and troubleshoot basic router operation & routing on Cisco devices.
· How to implement, verify and troubleshoot NAT and ACLs in a medium size Enterprise branch office.
· How to implement EIGRP operations.
· How to implement multi-area OSPF operations.
· How to implement Cisco IOS routing features.
· How to implement BGP for enterprise ISP connectivity.
· How to implement multicast forwarding.
· How to conduct the operation of spanning tree protocols in a hierarchical network.
· How to implement Cisco IOS Firewall. Etc.
· How to configure, verify and troubleshoot a switch with VLANS and interswitch Communications.
Work Experience:
KAJAB Engineering Services Ltd
Project Engineer ( Back Office)
Duties Performed:
· Project planning and management.
· Manage project risk.
· Cost assessment and budget management.
· Time and schedule management.
· Receive request from customer.
· Send request to survey engineers.
· Receive reports from survey engineers.
· Minimize cost and maximize profit.
· Coordinate resources and departments.
· Manage, Control and Coordinate the process.
· Collect, analyze and submit reports.
· Communication and negotiation.
· Collaborate among teams and departments.
· Conflict resolution.
· Compilation And Submission Of Acceptance Test Procedures (ATP)
· Compilation And Submission Of Sites Auditing and Inventory (Proper Documentation) at the appropriate time. Etc.
OUR CLIENTS:
· MTN NIG. (Sites Cleanup, Maintenance, Auditing And Inventory)
· AIRTEL NIG. (Enterprise Networks)
· AVIAT (Enterprise Networks)
· GLO NIG. (Enterprise Networks)
· CERAGON (Enterprise Networks)
ALLMART STORE LTD 2012-2018
CEO/MD
Duties Perfomed:
· Importation Of General Goods
COBRANET Ltd 2009-2011
Technical Support Engineer
Duties performed:
· Provide Help desk/Service Centre support and monitor all inbound calls.
· Take ownership of calls and attempt to resolve all calls at their level, only escalating when Tier 2 teams are necessary for problem resolution.
· Apply solution where possible and appropriate route calls and monitor all activities until the issues is effectively closed.
· Use remote troubleshooting session in resolving the customer issues.
· Work remotely via telephone, E-mail, E-chat and ticketing system to respond to first level technical issues
Network Operation Centre [NOC]: 2011
Duties Performed:
· Evaluate Network Performance and create improvement strategies
· Provide technical support to clients users and management.
· Resolve complex hardware and software issues in a timely manner.
· Monitor network performance and uptime and responded quickly to the incidents.
Professional Qualifications:
· Cisco Certified Network Expert (CCIE) Written 2013
· Cisco Certified Network Professional (CCNP) 2011
· Cisco Certified Network Associate (CCNA) 2010
Education:
University of Benin, Edo State – Nigeria.
Bsc. Eng. (Electrical/Electronic Engineering) 2005
Project Built:
Construction of uninterrupted power supply (UPS) with 12v DC, 220v AC, with 200A current at 50Hz frequency.
Strong Skills In Its Hardware Set Up:
· Troubleshooting, diagnosing hardware failures and the ability to repair or replace components such as
· A rectifier – which controlled battery charger which converts the AC input into regulated DC output and keeps the standby battery fully charged.
· A standby battery – which provides DC input power to inverter during voltage drops or on failure of the normal mains AC supply.
· An inverter – which converts DC to clean AC providing precisely regulated output voltage and frequency to the load.
NYSC: March 2008
Hobbies: Reading, Travelling and Interacting with people.
References: Available On Request.
KAJAB Engineering Services Ltd
Project Engineer ( Back Office)
Duties Performed:
• Project planning and management.
• Manage project risk.
• Cost assessment and budget management.
• Time and schedule management.
• Receive request from customer.
• Send request to survey engineers.
• Receive reports from survey engineers.
• Minimize cost and maximize profit.
• Coordinate resources and departments.
• Manage, Control and Coordinate the process.
• Collect, analyze and submit reports.
• Communication and negotiation.
• Collaborate among teams and departments.
• Conflict resolution.
• Compilation And Submission Of Acceptance Test Procedures (ATP)
• Compilation And Submission Of Sites Auditing and Inventory (Proper Documentation) at the appropriate time. Etc.
OUR CLIENTS:
• MTN NIG. (Sites Cleanup, Maintenance, Auditing And Inventory)
• AIRTEL NIG. (Enterprise Networks)
• AVIAT (Enterprise Networks)
• GLO NIG. (Enterprise Networks)
• CERAGON (Enterprise Networks)
Technical Support Engineer
Duties performed:
• Provide Help desk/Service Centre support and monitor all inbound calls.
• Take ownership of calls and attempt to resolve all calls at their level, only escalating when Tier 2 teams are necessary for problem resolution.
• Apply solution where possible and appropriate route calls and monitor all activities until the issues is effectively closed.
• Use remote troubleshooting session in resolving the customer issues.
• Work remotely via telephone, E-mail, E-chat and ticketing system to respond to first level technical issues
Network Operation Centre [NOC]: 2011
Duties Performed:
• Evaluate Network Performance and create improvement strategies
• Provide technical support to clients users and management.
• Resolve complex hardware and software issues in a timely manner.
• Monitor network performance and uptime and responded quickly to the incidents.