Admin and Restaurant Manager April 2018 – Present
Kullaj Omar, UAE
Responsible for recruiting, selecting, training, scheduling, assigning, coaching and disciplining employees; oversees food preparation, checking the quality and the size of every serving, organizing and maintaining stock, ordering stocks and supplies, maintaining equipment and adhering safety precaution.
Responsible for maintaining revenues, minimize expenses and maintaining high quality of product and customer standards.
Handled other GCC store manpower deployment and training, including arranging their residency and accommodation

IT Support Cum Retail and Wholesale Sales Coordinator 2013 – 2018
Yateem Group, Dubai, UAE
 Responsible for supporting the company Sales Team and ensuring that they have the tools, support and resources needed.
 Effectively communicating with customers in a professional and friendly manner
 Prepares and then follow ups on any sales quotation made.
 Completing the administrative needs of the Sales Department.
 Supporting field sales team.
 Carrying out administrative tasks such as data entry (GRN), processing information, completing paper works and filings of documents.
 Resolving any sales related issues with customers.
 Handled re-export of products at all GCC country.
 Main point of contact for Oman retail shops and office.
 Prepares reports needed by the sales manager and general manager.
 Resolved minor IT issues such as Internet, LAN and printer connection and installation of software needed.
 Troubleshoot computer hardware and printer issues.

IT Assistant 2011 – 2013
Makati Finance Corporation, Manila, Philippines
Proposing and implementing of hardware and software needed in soft flows of transaction pertaining to Financing and Operation. Assist management in the implementation of new Accounting software and HRIS system.
 Providing IT support, resolve trouble tickets for Head Office, onsite and wireless issues, repair computer hardware, isolate software conflicts, and resolve connectivity issues.
 Managed purchasing of computer, peripherals and other IT supplies.
 Implemented bandwidth manager device for reducing downtime and controlling network traffics.
 Created a VPN access for site to site files back up using Fortigate bandwidth manager.
 Managed servers, workstations, printers, Ncomputing devices and conference systems.
 Managed email accounts and deploying Linux as OS in remote users and as a file server.
 Trained new employee in using Loans Management software including reports manipulation in excel.
 Reduced IT concerns by providing long time resolution in resolving issues.

IT Assistant 2010 – 2011
Odyssey Music and Video, Manila, Philippines
Act as first line IT support for 80 branches over the country and in Head office.
 Managed migration of Windows XP to Windows 7 for more than 100 computers.
 Improved the accuracy and the speed of sending sales data from retail stores to the mall management.
 Redesigned and implemented the new procedure of data collection for the reconciliation of monthly sales report.
 Updates new item code created from head office for retail stores using SQL 2000 scripting.
 Minimized travel for IT support by using remote desktop as a support tool.

Restaurant Team Member 2008 – 2010
KFC Eastwood, Quezon City, Philippines
Prepares all product of KFC such as cooking chicken, dishes, gravy, mashed potatoes, spaghetti Etc
 Kitchen Cook; Responsible for cooking products in 2 years.
 Dining team member; serving guest, cleaning tables and all the store facilities as required.
 Stock checker; observe and follow First In First out item.