RESUME

FOR

FADZAI COLLETA MANDISEKWE

HOLDER OF A NATIONAL DIPOLOMA IN HUMAN RESOURCE MANAGEMENT (HEXCO)

House No.1092 Mkoba 1, Gweru Zimbabwe

Contact no:      +263772 911430

Email Address: [email protected]
I am a goal oriented and hardworking individual with strong communication, interpersonal, organizational and time management skills. Reliable and dedicated with the ability to grasp and apply new procedures quickly; organize and prioritize tasks to meet deadlines and adapt readily to new challenges. I am an individual who has experience in dealing with clients through business and able to run a reception area where clients are dealt with efficiently. I possess an ability to deal with all aspects of front office duties and administration duties. I am very keen to learn further skills in the area of administration.

PERSONAL DETAILS
Date of Birth:                                      26 May 1990

Sex:                                                     Female

National ID Number:                          22-254600G50

Nationality:                                         Zimbabwean

Marital Status:                                     Married

Religion:                                              Christianity

Languages                                           English and Shona (spoken and written)

Date of availability                             immediate

WORK EXPERIENCE
WORK EXPERINCE:

Employer 1                            Ministry of Education-Provincial Offices

Position                                   Human Resources Assistant

Period                                     January 2012- December 2012

Duties:

·         Attending to all staff enquiries.

·         Maintain the appointment register.

·         Completing MDL, transfer, method of pay, re appointment, deployment forms, NSSA forms.

·         Acquittal of pay sheet.

·         Distributing of pay sheet to various districts timeously.

·         Records management.

·         Typing of minutes.

Employer 2                            Dr T S Chikwete’s Surgery

Position                                   Receptionist/Personal Assistant

Period                                     February 2014- to date

Responsible for maintaining the smooth running and operation of all front desk activities and also managing administrative duties.

Duties:

·         Answering telephone calls.

·         Dealing with face to face enquiries.

·         Welcoming patients.

·         Explaining the practice procedures to new patients.

·         Administrative duties: typing, photocopying and printing.

·         Scheduling appointments for patients, making sure the appointments runs smoothly.

·         Maintaining a clean reception area.

·         Ensuring smooth flowing operations of the office

·         Accurately collecting information and updating patients’ databases.

·         Making necessary entries in the data management software.

·         Filing and maintaining patients’ records.

·         Monitoring inventory, office stock and ordering supplies as necessary.

·         Making sure the consulting room is fully stocked with essential supplies.

·         Arranging claim forms, collecting data and posting claims to medical aid societies.

·         Using the electronic medical records software.(EDI)

·         Deal with invoices and other accounting records.

·         Receipting payments.

·         Submitting NSSA Returns and ensuring that the account is up to date.

·         Financial recording and liase with ZIMRA about Tax issues.-submitting PAYE returns.

ACADEMIC QUALIFICATIONS

Qualifications:

Diploma in Human Resources Management (HEXCO-2013)

Diploma in Secretarial Studie (LCCI-2018)

Academic Education:

2008    3 A-Levels (Chaplin High School)

2006:   O’Level:  Six Passes including English Language and Accounts (ZIMSEC)

Key Skills and Competencies:

·         Good telephone manner.

·         Administrative skills.

·         Good concentration and communication skills.

·         Ensuring an efficient running and operation of reception desk.

·         Self-motivated, proactive and hardworking.

·         Attention to details and accuracy.

·         Able to remain confidential at all times.

·         Proficient typing skills.

·         Good computer skills and a knowledge of relevant software packages: Word, Excel, Email and Internet.

COMPUTER LITERACY
·         Microsoft packages

·         Email and Internet.

DR T S CHIKWETE                                                                       MR G.T MUGADZA

45 6th Street                                                                                     Gweru Polytechnic College                                                                                                                          BOX 137

GWERU  ZIMBABWE                                                                                     GWERU

0772233737       email address: [email protected]               0542223117

MS NYATHI

Ministry of Education Midlands Provincial Office

BOX 779

GWERU ZIMBABWE

+263712085701     email address:[email protected]