Gabriel General Daradar

GABRIEL GENERAL DARADAR

30 Admiralty Townhouse, South Admiral Village,

Paranaque City

09060260190

September 20, 1991

Email Address : [email protected]

Skills : Trained and certified in Shield Metal Arc Welding

Trained and certified in Oxygen Acetylene Gas Welding

Ability to work under pressure

Robust physical stamina for performing strenuous and repetitive tasks

Adaptability

EDUCATIONAL ATTAINMENT

School Year Level

Datamex Institute Of Computer Technology (1st yr – Computer Science) 2009 – 2010 Collegiate Adamson University (1st yr – BS Marketing Management) 2010 – 2011 Collegiate

TRAININGS

· Electric Arc & Gas Welding Course, January 7-12, 2019, SEA EXPRESS TRAINING and MARINE SERVICE INC. (SETAMS Training Center)

CERTIFICATION

· Electric Arc & Gas Welding Course, January 7-12, 2019, SETAMS Training Center (Tesda Accreditation No. 13-0193, Certification No. 19018131)

EMPLOYMENT HISTORY

ZALORA PHILIPPINES

October 2018 – Present

Email & Chat Support / Customer Support Representative/ Order Management

· Tracks the customers orders and returns (In transit, Delivered, Return to sender)

· Process exp refunds for customers.

· Process returns made by customer to ensure they receive their (Refunds, store credit or exchange)

· Verify customers orders

· Process replacement orders for customers that is faulty.

· Investigate with the courier if the parcel of the customer is missing.

CONDUENT

June 2017 – June 2018

Chat Advisor / Customer Support Representative

· Billing Information Chat Advisor

· Processes refunds for customers if eligible.

· Transfers customers to the proper department needed for their issues

· Troubleshoots customers problems regarding their subscriptions

· Consulting work if requested by other departments if the issue is within my scope of support

· Does typing work, sends update to the Team Manager

TELCO SERVICES AUSTRALIA

August 2016 to February 2017

Order Management Officer / Back of Office

· Processes the sale made by the outbound sales agent.

· Performs a background check on the customer’s account

· Does stock check for products if it is available

· Checks the sale if the orders price is right and is still in the market

· Checks if the order made by the outbound sales agent is sent to provisioning or if it needs to go into investigation

· Does typing work, record keeping of orders done, sends update to the coach, team leader and order management head.

SAFE SHIELD PEST CONTROL

September 2015 to July 2016

Office Administrator / Head Technician

· Performs general administrative functions such as drafting correspondence, filing and record keeping and typing works

· Sort schedules and time assignments of all service technicians

· Controls and monitors chemical requirements on stock and consumable items

· Serves as contact person for the daily activities of the company and initiate action as required

· Performs ocular survey to possible clients prior to pest control treatment

· Any other related duties necessary in the delivery of company responsibilities

· Performs driving duties related to pest control services as needed

· Does fieldwork operation (Pesticide spraying, Powder application)

· Personally handles Termite Treatment Drill Holes operations. (Drilling holes into the ground and/or the walls)

· Chemical application (Mixtures of pesticides)

MAYNILAD WATER SERVICES INC.

February 2015 to August 2015

Team Member

· Undertake house to house verification on the existence of illegal connections, metering deficiencies and all other commercial losses contributing to non-revenue water

· Prepare job orders to contractors on rectification works to commercial losses findings, such as closing of illegal connections and the like

· Prepare, consolidate and submit weekly/monthly report

· Operate motor vehicles of Maynilad as needed

· Monitors jobs done by contractors for leaked pipes

· Opens manholes and inspects pumps and pipe connection

SAFE SHIELD PEST CONTROL

May 2011 to January 2015