Objectives:
Graduated Class of 2018
Licensed Physical Therapist in the Philippines since August 2018
Responsibilities:
o Welcomes patients and visitors by greeting patients and visitors, in person or on telephone; answering or referring inquiries
o Ensures availability of treatment information by filing and retrieving patient records
o Maintains patients accounts by obtaining, recording, and updating personal and financial information
o Protects patients’ rights by maintaining confidentiality of personal and financial information
o Maintains operations by following policies and procedures; reporting needed changes
o Contributes to team effort by accomplishing related results as needed
Responsibilities:
o Scheduling. Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
o Keeping patient records up to date. All information needs to be tracked and recorded for each patient to build an accurate medical history for future diagnosis.
o Address general patient queries. Clearing out emails and dealing with queries that are admin-related.
o Insurance processing. Carry-out pre-authorization of consultations with insurance or medical aid and completing the paperwork for claims.