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Gie Laurence Senados Front liner

Canada

CAREER OBJECTIVE:
● To join an interactive organization that offers me a constructive workplace for communicating and interacting with customer and people.

WORK EXPERIENCE:

Company Name: Manila Foodshoppe
Address : Capitol Square Escario Cebu City
Position: Supervisor
Date: September 2018/ February 2019

JOB DESCRIPTION:
● Manages the restaurant operation.
● Ensures a good customer service and satisfaction.
● Regularly checks the product inventory to avoid shortages.
● Makes the weekly schedule of the staffs.
● Handles customer complains

Company Name: Kuwait Food Company -UAE Branch
Address: Jamal Abdul Nasser St. Sharjah
Position: Waitress
Date: July 2016 – July 218

JOB DESCRIPTION:
•Greet guests, make suggestion, answer and present the menu
•Take and relay food and beverage orders
•Serving the guest food and beverage
•Assist in cleaning and presentation of service area
•Provide food and beverage product knowledge
•Ensure exceptional quality service to create a great dining experience for customers

Company Name: Andy Hotel
Address: HI-way Mandaue Cebu City
Position: Front Office Executive
Date: May 2014- April 2016

JOB DESCRIPTION:
● Responsible for the daily transaction in the reception area.
● Checks and organize guest files, reservations, documents and
maintains security by following procedures and controlling
access (monitoring logbook, issue visitor badges).
● Promotes a good customer relationship, handles guest
complains and requests.
● Arrange rooms and function room reservations

Company Name: Pizzahut Phil.
Address: Country Mall Banilad Cebu City
Position: Waitress
Date: February 2012- January 2013

JOB DESCRIPTION:
● Welcoming and assisting the guests to their sits.
● Taking the orders and makes sure to deliver it on time.
● Handling money and the expenses in every shift.
● Coordinates with the other members for a smooth restaurant operation.
● Handling guest request and provide it as much as possible to ensure

TRAINING AND SEMINARS:
● Basic Training
● Ship Security Awareness and Seafarers with designated security duties
● Personality Development And Andy Hotel Team Building Training
● Sales and Marketing: The Great Challenge
● Manager- Roles And Duties

EDUCATIONAL BACKGROUND:

Tertiary:
School Name: University of Cebu- Banilad
Location: Governor Cuenco Ave, Banilad Cebu City
Course: Hotel and Restaurant Management
Date Graduated: April 4, 2014