GLAIZA L. DE SERRA
Phase 2 Purok 7 Payatas B, Quezon City
Mobile no. 0956-531-9539
Email Add: [email protected]

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OBJECTIVE:

To enhance my skills and talents in pursuing my career and to become a competent professional as well.

SKILLS:

Encoding
Computer Literate (Adobe Photo Shop, Corel Draw, MS Word)
Good Communication Skills
Clerical Skills

EDUCATIONAL BACKGROUND:

Tertiary: Asian Institute Of Computer Studies
Commonwealth Avenue (2009-2011)
(Business Information Management)

Secondary: Justice Cecilia Muñoz Palma High School (2005-2009)
Payatas B, Quezon City

Primary: Lupang Pangako Elem. School (1999-2005)
Payatas B, Quezon City

PERSONAL INFORMATION:

Age: 26 years old
Birthday: November 22, 1992
Birth place: Meycauayan, Bulacan
Height: 52”
Religion: Catholic
Citizenship: Filipino
Civil Status: Single

WORKING EXPERIENCE:
Employer: Watsons Personal Care Stores
Position: Sales Associate
Address: SM North Edsa Branch
Duration: January 30, 2012 to June 30, 2012
Duties and Responsibilities:
Always Greet the customer.
Ask for their needs.
Always assist the customers .
Suggestive Selling.
Provide Information and answer Inquiry.
Do monthly Inventory.
Check items.
Employer: World Of Fun
Position: RBC (Redemption Booth Counter)
Address: Sm Fairview Branch
Duration: December 07, 2012 to May 21, 2013

Duties and Responsibilities:
Assist and Greet the customers.
Count the customer tickets for their winnings and get their prize depending on their tickets.
Do the retrival of tokens every week.
Provide Inventory of the items.
Employer: Clothers Asia Corp.
Position: Checker
Address: Fisher Mall Quezon Avenue(Fisher Fashion Store)
Duration: December 09, 2013 to April 25, 2014
Duties and Responsibilities:
Always Greet and Assist the Customers.
Check the Price of the items if tally in Point of sales system to manual price.
Check the validity of their Atm Cards and Credit Card to avoid Fraud.
Answer the Phone Call.
Always Check the number of items based on their receipt.

Employer: B7 Amusements Corp.
Position: Cashier/ Gaming Assistant
Address: Berkeley Square, Tandang Sora Quezon City
Duration: March 2015 Up to Present
Duties and Responsibilities :
Set up all the machine.
before we open we check if the machine is ok to use or if they have a damaged we call to the technician as soon as possible.
check the Cash In if tally to the break down of the money
As Gaming Assistant we assist the player to the game
Greet players upon his/her arrival
check the money before we transact / if the player has won to the game of bingo we accept the ticket of their win and we change it to money.
Encoding all the tickets.
In Closing Procedure Balance report and money based on server at the end of the shift.
Answer customers questions and provide information on procedures or policies.
CHARACTER REFERENCE:

Jehsel Sulit Pio Victor Basilla
EB Supervisor Compliance Monitoring Agent
B7 Amusements Corp. Philippines Amusement and Gaming Corp.
(Berkeley Tandang Sora) 09171546289
09425227286

Joelito Balanay
EB Supervisor
B7 Amusements Corp.
(Robinson Novaliches)
09472105902

GLAIZA L. DE SERRA
Applicant