GRAYLIN JACKSON

2595 Byrd Road; Dalzell, SC 29040 ● (803) 983-9501 ● [email protected]
EDUCATION:

Winthrop University, Rock Hill, SC ​ ​ ​ ​ ​          December 2016

B.S. in Business Administration – General Business with a minor in Healthcare Management

Activities: Treasurer for The Gentleman’s League (2015-2016)   TRiO Student Support Service (2012-2016)

EXPERIENCE:

Sumter Family Health Center, Sumter, SC​​​                            January 2018 – September 2018

Administrative Assistant (Full-time)

• Assists with updates and distribution of company documents, such as policy and form revisions.
• Organizes and prioritizes large volumes of information and calls.
• Assists or prepares general correspondence, memos, charts, tables, graphs, etc.
o Proofreads copy for spelling, grammar and layout.
o Makes appropriate changes to ensure accuracy and clarity of final copy.
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• Assists with various research projects and/or special projects.
• Covers job duties, as needed, to assist the CEO in the absence of the Executive Administrative Assistant.
• Handles confidential and non-routine information with tact and professionalism.
• Demonstrates superior customer services skills, including but not limited to:
o Communicates in a courteous, respectful, cooperative and mature manner both in-person and over the telephone.
o Answers telephone, responds to messages/inquiries and routes calls in a timely and polite manner.
Agapé Hospice, Sumter, SC  ​ ​ ​ ​                          September 2017 – January 2018

Administrative Support  (Intern/Volunteer)

• Answering phones and making phone calls to patients
• Building patient charts and putting together information packets
• Stocking supplies
• Scanning and filing documents
• Planning patient activities.
2020 Companies, Charlotte, NC  ​ ​ ​ ​ ​ ​     July 2016 – present

Lead Brand Ambassador (Part-time)

• Study marketing goals and objectives as well as organizing trade initiatives
• Plan and implement awareness creating programs to reach new customer
• Facilitate outreach programs through marketing that informs existing customers of current programs to help maintain customer relations
• Positively representing the company and its products and services to the media and customers while also informing the company of customer feedback to help improve product and service offerings
Kmart, Rock Hill, SC ​ ​ ​ ​ ​ ​             March 2015 – May 2017

Electronics Associate (Part-time)

• Ensures that all customers receive excellent customer service
• Manages the register in accordance with point of sales guidelines
• Upholds brand and operational standards by inventory management
• Assist supervisors in identifying and resolving issues in the store, including resolution of customer concerns
PROFESSIONAL SKILLS: Proficient in Microsoft Office Programs (Word, Excel, and PowerPoint) Experienced with Pivot Tables and Vlookups.

COMMUNITY SERVICE: Roses Kitchen, Rock Hill, SC (October 2013 – November 2016)

Gents Academy, Rock Hill, SC (October 2013 – November 2016)

PERSONAL SKILL AND ATTRIBUTES: Reliable and self-motivated, well organized, creative, critical thinker, and a good communicator

HONORS: National Technical Honor Society member