Gremond B. Masarate

Section 8 Block 26 lot 28 Sunny Brooke II

Barangay. San Francisco, General Trias, Cavite.

Cell#09430954383

[email protected]

Summary

Proficient House Keeping Room Attendant with 4 years history in cleaning, Hotel Handy Man with 3 years history in cleaning and customer service exceptional interpersonal and time management skills. Organized and hard working, with dedication to completing tasks on time and surpassing expectations. Room Attendant Trainer and (QAIT) Quality Assurance Inspector

Awards

·         2015-(AHRM) Association of Human Resources Manager in the Hospitality Industry Nominee in the Rank in File Front of House Category MABUHAY AWARD on SOFITEL Manila.

·         2015-EUROTEL XENIAN AWARD  Employee  of the Year

·         2015- EUROTEL XENIAN  AWARD  for 5 years Continuous and Dedicated Service

·         2015- EUROTEL XENIAN AWARD Employee  of the Year Nominee

·         2011- 2times Punctuality Award at Eurotel MakatiBranch

·         2010- 2times Punctuality Award at Eurotel Makati Branch

·         2009- 5times Punctuality Award  at Eurotel Makati Branch

·         2009- 2times Honesty Award at Eurotel Makati Branch

·         2009- 2times Masipag Employee of the Month

Relevant Professional Experience

Cleaning Expertise

·        Clean stock, and straighten guest  rooms to prepare for  anew arrival

·        Deep clean carpet, thoroughly wash window and door, and do in-depth periodic cleaning on all  surface and furniture

·        Follow all regulation and safety procedure for infection control

·        Handle chemicals properly and use correct supplies for each surface

·        Restock rooms, housekeeping carts and supply closets

·        Handle heavy  duty equipments

·        Marble restoration using diamond  tolls and chemicals

Customer Service

·         Great  every guest in hallway, common area, or rooms with friendly attitude

·         Ensure all area is clean completely, wiped down, and free of damage for positive guest experience

·         Answer guest request for room cleaning quickly  and complete task efficiently

·         Deliver special items to rooms

·         Monitor hallways and other common areas to keep hotel neat and attractive

Key Personal Skills

·        Friendly and out  going

·        Responsible and reliable

·        Meticulously detail-oriented

·        Proactive self –starter

·        Focused on result

Chronology

·        2016 to 2019 –Room Attendant Trainer and (QAIT)-Quality Assurance Inspector

at EMI GROUP

·        2009 to2016 –Room Attendant to Hotel Handy Man Eurotel ( Makati Branch)

·        Jan. 16, 2008 to jun. 30, 2008 – Dish Washer at Bangus Republic Inc. Green Hills

·        July 16, 2005 to April 10, 2006 – Room Attendant at Touch Down Point  Apartel.

Seminar and Trainee Attended

·        Aug. 8,2016 – National Certificate II

·        Dec. 20, 2004 to Feb. 2, 2005 – House Keeping Century Park Hotel

·        Dec.9, 2004 to Jan. 16 , 2005 – GLS Management Consultancy and Training

(Suite19, Ground Floor Midland Plaza, M. Adriatico St. Ermita St. Manila)

·        Aug. 7, 2004 – Organization of  Bar Professional ( SOF Bldg. Polangui  Albay)

Aug. 11, 2004 –Flair Bar Tender  Marine Polytechnic College Foundation.

Personal Information

·        Date of BirthApril 15,1984

·        Place  of Birth  Ponso Polangui Albay

·        Height                                                              5’6”

·        Weight                                                            75kg

·        Civil  Status                                                   Single

·        Gender                                                            Male

·        Religion                                                          Roman Catholic

·        Citizenship                                                    Filipino

·        Father’s Name                                              Gregorio Masarate

·        Mother’s Name                                            Lea Masarate

Educational Attainment

·        College – 2002-2005 –  Polangui Community College(Polangui Albay)

Degree – Associate in Hotel and Restaurant   Management

·        Secondary – 1997-2001 – Bicol University Polangui Campus(Polangui Albay)

·        Elementary -1997-1997 – Ponso North Elemtary Schoo l   (Polangui Albay)

Character Reference

·        Mr. Cesar C. Canabal                    Mr. Arthuro G. Brondial                       Mr. Michael Lim

·        Sector Head                                      Sector Head                                             Hotel Manager

·        Icon Hotel                                         Eurotel Hotel                                            Eurotel Hotel

Mobile #0908-873 2-402          Mobile#0908-887-5910                      Mobile