GUNJAN CHUGH

Contact Number: +971523229219

What app Number: +971 565376191

Email: [email protected]

Career Objective

To gain a dynamic and challenging role in the areas of Sales, Marketing and Merchandising that will offer me the best opportunity for further development of my abilities, expertise, previous experience, skills and knowledge in an established company with long term career growth possibilities.

Professional Experience:

Working with Cotton Body (Sharaf Retail) April 2019-Present.

Location: Dubai

Designation: Store Manager

Roles & Responsibilities:

• Proactively engages and prospects customers as they enter the store.
• Directs customers by escorting them to racks and counters; suggesting items after considering their needs.
• Helps customer make selections by building customer confidence; offering suggestions and opinions.
• Ensures all troubleshooting related to cash and credit card handling.
• Keeps customers informed by notifying them of preferred customer sales, promotions and future merchandise of potential interest.
• Resolves customer concerns and complaints quickly and efficiently.
• Ensures all sales targets are exceeded and met & focuses on additional ways to increase sales.
Stock Presentation & Management:

• Works closely with visual display staff and store management to decide how goods should be displayed to maximize customer interest and sales.
• Liaises with Area / Retail Operation Manager (in absence of store manager) to ensure the store has the correct stock package and required stock levels to maximize sales potential.
• Analyzes every aspect of bestsellers (for example, the best selling price points, colors and styles) and ensuring the best sellers reach their full potential.
• Monitors slow sellers and recommends to senior management actions to reduce prices or set promotions as deemed necessary.
• Assists management in effectively communicating any changes in stock or store layout to all member of the sales team.
• Maintains the back store operation and replenishment of the front floor merchandise.
• Assists manager in all store operational tasks (inventory, cash protection and loss prevention, overhead and supply costs, and any other tasks that might be required).
• Ensures loss prevention, safety and security guidelines are implemented and utilized
• Manages merchandise stock levels.
• Ensures all store orders and customer special orders are accurate and delivered on time
• Embraces all brand Corporate Values.
Past Experience:

Worked with Calvin Klein, January 2018-February 2019.

Location: Doha, Qatar.

Designation: Store Manager.

Worked with La Senza, December 2015- December 2017.

Location: Dubai.

Designation: Asst. Store Manager.

Worked with Al Liali Jewellery, November 2014- November 2015.

Location: Dubai.

Designation: Sales Associate.

Worked with Mezen Arts Kalakriti, 2012-2014.

Location: New Delhi, India.

Designation: Sr. Supervisor.

Worked with Tommy Hilfiger, 2010-2012.

Location: New Delhi, India.

Designation: Fashion Consultant.

Worked with McDonalds, 2008-2010.

Location: New Delhi, India .

Designation: Crew Member.

TECHNICAL KNOWLEDGE ​

• Technically proficient in computer with knowledge of MS office and internet
• Completed one year diploma in hotel and catering management from Y.M.C.A (2010)
• Completed three month training CCCS from INDUS INSTITUTE. (2013)
• Handling valid UAE Driving License.
ION

BACHELOR OF COMMERCE

Graduated from University Of Delhi, India

ACHIEVEMENTS

❖ Awarded Best Sales Employee of the month (Tommy Hilfiger, India) – May, 2010.
❖ Awarded Best Store Manager for  three (3) consecutive months in a year in GCC
❖ Awarded Best Store Manager of the Quarter in Calvin Klein GCC.
Personal Summary

Date of Birth: 20th July 1989

Marital Status: Single

Gender: Female

Languages known: English, Hindi

Nationality: India

Passport No: J0040257

Date:  ​​​​​​​​

Place: ​​​​​​​​​​GUNJAN CHUGH