HARISH CHANDRA KAPRI SENIOR ASSOCIATE (F@B SERVICE)
MUMBAI, MAHARASHTRA- INDIAHARISH CHANDRA KAPRI
To work with a leading company and use my analytical thinking to the best of my ability combined with perseverance , so as to contribute to organization’s growth and goal , as well as to attain my professional goal.
EDUCATION
Ø Completed one year Diploma in Hospitality & Tourism
D.Y.Patil School of Hospitality & Tourism Studies (2015-2016)
Ø Higher Secondary Education
February 2009 from K.N.U Inter College
Ø Matriculation
March 2007 from V.V.M Inter College
TECHNICAL QUALIFICATION:
Ø One year Computer application(2012-2013)
Ms Office (Word, Excel, power point, internet)
WORK EXPERIENCE
Ø Working as a senior associate
Country Inn & Suites by radisson from 16th december to till now.
Ø Worked as a Associate
Four points by Sheraton in Vashi from 19th December 2016 to 07th october 2018.
Ø Industrial Training
Country Inn & Suites by radisson , Mahape, from 15th December 2015 to 15th May 2016.
SKILL
Ø Capability
Ø Quick learner
Ø Punctuality
Ø Basic maths
Ø Communication
Ø Leadership
HOBBIES
Ø Sports
Ø Travelling
Ø Reading
PERSONAL DETAILS
§ Father name : DAYA KRISHNA KAPRI
§ Mother name : KAMALA DEVI
§ Date of birth : 30/07/1992
§ Marital status : Unmarried
§ Gender : Male
§ Nationality : Indian
§ Religion : Hindu
§ Languages Knows : English, Hindi
DECLARATION:
I hereby declare the above mentioned details are true to the best of my knowledge.
Harish chandra kapri
Education
- 2015/2016 DIPLOMA at D Y PATIL UNIVERSITY
Experience
- 19 DECEMBER 2016/ 07 OCTOBER 2018 ASSOCIATE at FOUR POINTS BY SHERATON
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Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders - 20 MAY 2019/ 18 AUGUST 2019 GUEST SERVICE SUPERVISOR at LEMON TREE PREMIER
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Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests - 16 DECEMBER / TILL NOW SENIOR ASSOCIATE at COUNTRY INN SUITES BY RADISSON
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Able to prepare all Food and beverage mise-en-place duties prior to service.
Able to provide a warm welcome and fond farewell to the guests.
Greet guests according to the standards to ensure superior service.
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
Possess good knowledge of a different kind of silverware.
Good knowledge in maintaining all type of silverware and E.P.N.S ware (Electro Plated Nickel Silver) used in the restaurant for food and beverage service.
Set up the restaurant according to the table plan, cover layout and standards defined by the hotel’s management.
Make sure all assigned duties prior to service are completed.
Attend service briefings prior to each meal period.