Dear Concern,
I hope you find this email in good health. Please accept the attached job application form for the role of Receptionist.
I have completed my BS in Telecommunication Engineering from Pakistan. I have worked as a transmission engineer for 10 months and as a Technical support Engineer at CubeXS Weatherly PVT LTD for the past 1 year. I have completed Microsoft Certified Solution Associate ( MCSA ) training from Karachi and possess basic networking skills and CCNA knowledge . I am a passionate result oriented, team worker, hard-working guy with proficient English language skills.
I’m currently present in the UAE on visit visa.
My contact number is +971-54-3448232
Looking forward to your positive response.
Many Thanks,
Hasan Ejaz
Education
- 10-1-2010/1-5-2014 BS in Telecommunications at Sir Syed University Of Engineering
Experience
- November 2015/ November 2016 Technical Support Engineer at CubeXS Weatherly PVT LTD
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• Basic Network Troubleshooting
• Level-1 Online technical Support Engineer to local and international clients.
• Online Technical Support to DSL, DXX, Cloud and Data center corporate clients.
• Technical Support to Field Engineers and Last Mile Service Providers.
• Manage and Monitor Data Center with different international and local clients.
• POP support for AT&T co-location in Pakistan.
• Provides Level 1 and Level 2 support to AT&T and resolve issues. Along with WMS activities assigned for hands and eyes support and etc.
• Monitoring and troubleshooting of office LAN and Wi-Fi Network.
• Log complains for DSL, RF and fiber clients. Also provide them technical support to resolve issues.
• Work with third party vendors in order to resolve client complains.
• Monitoring of links via NMS and whole operation of ISP and Data center.
• Provide assistance to Data center clients upon their visit.
• Provided support to cloud customer.
•Online techno Sales for data center services/ promotions of cloud services to international and local co-operate clients/ handling and assisting customers with basic sales and promotions.
•Customer Support Executive/Technical support engineer.