Hifza Jamshed
Flat No H-14 Karim Plaza Gulshan-e-Iqbal, Karachi Pakistan +923348284529 [email protected]
An energetic, driven and highly motivated sales and marketing professional having a strong desire to succeed and possesses the ability to build positive working relationships with customers. I have a good experience and professional gravitas to clearly understand the operational and development needs of a business. As a highly effective communicator I can quickly gain a grasp of a client’s strategic direction and requirements. I am confident of my skills and looking for an exciting and rewarding managerial career with an ambitious company.
Skills

Project Management
Communication
Customer relationship Management
Sales Management
Interpersonal Skills
Leadership

Work Experience

JANUARY 2017 – PRESENT
• MS Office • SPSS
Country Sales Operations Lead / IBM Italia S.p.A – Pakistan

Lead Sales Operations function for IBM General Business in Pakistan

Key Responsibilities

Generate Weekly decks for the country manager and making sure the numbers are properly aligned with the sales commit.
Manage coverage model, seller’s territory definition, quota/target deployment and sales achievement accuracy for Gulf &

Levant countries
Own and execute the management system for the GM (Sales Reviews, Sellers Challenges, Reporting, NPS, Pipeline

hygiene)
Support IBM transformation and sales execution by providing bridge between strategic vision and operational readiness
Develop and analyze pipeline metrics, identify business challenges, drive early corrective actions to improve performance
Manage support from India COE for GM and regional sales executives

Assure accuracy of data and revenue numbers.
Focused screening and evaluation of process execution, trends and root causes, business performance, and business

controls to promote client satisfaction and achieve operational results.
Help new and existing employees with well-designed objectives and tools
Helps the team in preparation with high-quality proposals that can be turned around quickly and efficiently.
Proofread Contracts and make sure they are positioned competitively fulfilling company’s and customer’s objectives and

establish mutual value.
JANUARY 2016 – DECEMBER 2016

Business Development Manager / Avari Towers Hotel -Pakistan

Responsible in development of new business for accommodation and Banquets and retention of existing clients.

Key Responsibilities

Targeted new business opportunities.
Built and maintained existing relationships.
Prepare Marketing plan and strategies for maximizing revenue
Organized and managed clients and internal events
Developed and maintained a contact and customer database within the assigned market segments
Developed and promoted product image and awareness by direct mail campaigns and attendance of key travel and

tourism trade shows.
Prepared sales proposals to clients incorporating clearly defined terms and conditions.
Report revenue numbers to the supervisor and suggest proactive ways to increase sales
Established an effective sales call cycle for key customers, partners and contacts.
Maintained a clear line of communication on sales commitments to Hotel/Chain Operations.
Worked to achieve agreed goals and objectives.
Maintained and developed relationships with existing customers via meetings, telephone calls and emails

JANUARY 2013 – DECEMBER 2015

Sales Manager FIG / TPL Trakker – Pakistan

Responsible in development of new business for the entire financial institutions and other corporate clients.

Key Responsibilities
Collated, prepared and interpreted reports, proposals and contracts
Undertook strategic analysis and assisting with strategic planning for new business initiatives for financial institutions and

other corporate clients
Produced long-term business plans to the management
Undertook research into pricing, competitors and factors affecting performance of the company
Developed and managed financial systems for the particular department
Liaison with managerial staff and other colleagues
Negotiated mutually profitable business plans with corporate clients.
Been a central point of information for business relationship related matters.
Identified, acquired, developed and maintained customer relationships.
Delivered excellent customer service.
Planned projects and activities systematically in line with business priorities.
Maintained up to date knowledge of competitor activity, products and services.
Created cross sell and up sell opportunities.
Took on complex customer issues and resolving them.

Education

August 2013
Master’s in Business Administration / Iqra University, Pakistan

August 2009
Bachelor of Commerce / University of Karachi, Pakistan
2
Activities

Community service
Cooking or baking
Exercising and healthcare
Travelling

Certification:
IELTS by British council – Band 7
Agile Explorer By IBM
Success Skills By IBM
Design Thinking Practitioner by IBM

References

Asif Ahmed

Country Territory Sales Manager IBM Italia S.p.A +9203046664908

[email protected]

Aamir Khawaja

General Manager
Itehad Hotels
+923479292300 [email protected]

Muhammad Junaid

GM Sales
IGI insurance +923002118420 [email protected]