IAN JULES G. VILLANUEVA B27 L19 Sarangani Homes 1, Brgy. San Isidro Gen. Santos City 9500, Philippines Currently Residing atAlAin,Abu Dhabi 971522803880/ +639303396785 [email protected]/ [email protected]
OBJECTIVES
To execute and highly develop goal oriented skills. To contribute committed productive and effective operational participation to your company. To be a part of each company’s achievements and success through efficient leadership and hard works.
PERSONAL PARTICULARS
Gender : Male Age : 28 Date of birth :April 17, 1991 Birth place : General Santos City Height : 177 cm. Weight : 176 lbs. Citizenship : Filipino Civil status : Married Religion : Pentecostal Dialect : English, Tagalog, Cebuano Father : Julius P. Villanueva Occupation : None Mother : Lilibeth G. Villanueva Occupation : Teaching
EDUCATIONAL BACKGROUND
Degree : Goldenstate College Inc. Year : 2013 Bachelor of Science in BusinessAdministration Major in General Management Tertiary : Goldenstate College Inc. Year : 2009 Hotel and Restaurant Management NC II Passer in Food and Beverage Services Secondary : Lagao National High School Year : 2007 Primary : Jose C. Catolico Sr. Elementary School Year : 2003
EMPLOYMENT RECORD
Professional Attainment Company : Pizza Hut Position : Shift Manager Date : July 2014 – August 2019
Job description: Directly reports to the Restaurant Gen. Manager andArea Manager Prepares daily sales reports Responsible for inventory records and stocks movements, availability and do ordering of stocks and supplies Oversees the dining and production area and ensures service is carried out according to prescribed standards and products served according to the highest quality and safety levels of the brand Conducts spot checking of cashiers cash drawers and prepares daily cash sales deposit Supervises activities at the cashiers station and ensures availability of loose bills and coins Handles personnel’s 201 file data and office supplies Responsible for staff trainings and performance progress. Prepares training plans for newly hires and cross trainings Inspects cleanliness in the dining area, table set-up and place preparations Check production area for product quality and preparation. Prepares product preparation guide and forecasts for daily basis Ensures that food safety standards were always in place and done Strictly monitors team key responsibilities every shift Checks the server’s station for par stock requirements and makes requisitions as necessary Makes the necessary preparations ensures all needed supplies are available, clean and in good condition Checks daily attendance of staff and prepares reports regularly Responsible for controlling necessary controllable costs like food, labor and utilities Conducts staff inspections daily and briefings on a weekly basis Preparing of weekly staff schedules following daily labor percentage targets depending on sales volume and unexpected events Analyzing sales mix and trends Analyzing restaurant results like Profit and Loss, Restaurant Balance Score Card andAction Planning Initiates internal marketing action plans to help generate sales for daily basis
Company : Max’s Restaurant Position : Branch Admin Officer/ Dining Supervisor Date : June 2013 – July 2014
Job description: Directly reports to the branch manager Checks and prepares records such as sales reports, daily cash and check deposits Oversees the dining area and ensures service is carried out according to prescribed standards Conducts spot checking of cashier’s cash box Supervises activities at the cashier’s cash box and ensures availability of loose change and coins Handles personnel’s 201 file data and office supplies Inspects cleanliness in the dining area, table set-up and place preparations. Checks the server’s station for par stock requirements and makes requisitions as necessary Makes the necessary preparations ensures all needed supplies are available, clean and in good condition Checks daily attendance of dining personnel and prepares reports regularly Conducts staff inspections daily and briefings on a weekly basis Preparing of monthly work schedules Orients and trains new dining personnel on work methods, attitudes, and standards of performance and behavior
Work Experiences
Company : Pizza Hut Date : February 2011 – June 2013 Position : Team Member
Company : Jollibee Date : June – August 2010 Position : Service Crew
Company : Shakey’s Pizza Restaurant Date :April 2009 – May 2010 Position : Team Member
Company : @ Port Café Restaurant Date : September 2008 – January 2009 Position : Service Crew
EDUCATIONAL AND EMPLOYMENT ACHIEVEMENTS
Outstanding and Most Promising Student during a Major Subject’s CulminationActivity year 2008. NC II Examination Passer in Food and Beverage Services. Participant of Personality Development Seminar – Workshop conducted at Goldenstate College, Gen. Santos City. Speaker of Business Management Forum entitled “Motivation and Teamwork” and participated Department Forum entitled “Building a Positive Attitude” conducted at Goldenstate College, Gen. Santos City. Participant of Basic Computer Accounting conducted at Goldenstate College, Gen. Santos City. Three (3) Star Expert on Service and Production Operations including supplementary stations on Cashiering, Stocks and Inventory.Awarded as Team Member of the Year 2013 at Pizza Hut. Participant of “Food Safety Standards” training conducted at Pizza Hut, Davao City. Participant of “Pest Control Management” training of ECOLAB conducted at Pizza Hut, Davao City
SKILLS
Computer Literate (Microsoft Office) Customer Service Relations and Engagement Basics on food and beverage activities such as table setting and arrangement, table napkin folding and skirting, serving and waitering.
CHARACTER REFERENCES
Name : Charles V. Baer Occupation :Area Manager Company : Pizza Hut, VisminArea, Philippines Contact : +639988874564
Name : Elnar JimAgus Occupation : Field Training Manager Company : Pizza Hut, Philippines Contact : +639985837433
Name : Jasper C. Barraca Occupation : Restaurant Gen. Manager Company : Pizza Hut, Philippines Contact : +639997061942
Outstanding Student in Management
Major in Food and Beverage Services
National Competency Level II in Food and Beverage Services
Job description: Directly reports to the Restaurant Gen. Manager andArea Manager Prepares daily sales reports Responsible for inventory records and stocks movements, availability and do ordering of stocks and supplies Oversees the dining and production area and ensures service is carried out according to prescribed standards and products served according to the highest quality and safety levels of the brand Conducts spot checking of cashiers cash drawers and prepares daily cash sales deposit Supervises activities at the cashiers station and ensures availability of loose bills and coins Handles personnel’s 201 file data and office supplies Responsible for staff trainings and performance progress. Prepares training plans for newly hires and cross trainings Inspects cleanliness in the dining area, table set-up and place preparations Check production area for product quality and preparation. Prepares product preparation guide and forecasts for daily basis Ensures that food safety standards were always in place and done Strictly monitors team key responsibilities every shift Checks the server’s station for par stock requirements and makes requisitions as necessary Makes the necessary preparations ensures all needed supplies are available, clean and in good condition Checks daily attendance of staff and prepares reports regularly Responsible for controlling necessary controllable costs like food, labor and utilities Conducts staff inspections daily and briefings on a weekly basis Preparing of weekly staff schedules following daily labor percentage targets depending on sales volume and unexpected events Analyzing sales mix and trends Analyzing restaurant results like Profit and Loss, Restaurant Balance Score Card andAction Planning Initiates internal marketing action plans to help generate sales for daily basis
Job description: Directly reports to the branch manager Checks and prepares records such as sales reports, daily cash and check deposits Oversees the dining area and ensures service is carried out according to prescribed standards Conducts spot checking of cashier’s cash box Supervises activities at the cashier’s cash box and ensures availability of loose change and coins Handles personnel’s 201 file data and office supplies Inspects cleanliness in the dining area, table set-up and place preparations. Checks the server’s station for par stock requirements and makes requisitions as necessary Makes the necessary preparations ensures all needed supplies are available, clean and in good condition Checks daily attendance of dining personnel and prepares reports regularly Conducts staff inspections daily and briefings on a weekly basis Preparing of monthly work schedules Orients and trains new dining personnel on work methods, attitudes, and standards of performance and behavior
Service Leader and Trainer
Production Expert and Trainer
Pizza Make Station Best Man
Pasta Master
Inventory In charge and Stockman
Cashiering Station Certified
Front of House Station Certified
Order taking, serving, table bussing and cashiering
Captain Waiter and Service Leader
Trainer on Service Procedures
Production Station Certified
Pizza Make Station Expert
Fry Man
Stockman and Inventory
Cashiering
Captain Waiter
Service Leader