Ifedayo Raphael Oguntoye
+234-806-479-9458 [email protected] 39a. Olasonde Street, Papa-Ajao, Mushin, Lagos, Nigeria
PROFESSIONAL SUMMARY
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
An experienced Marketing/Relationship Manager with a demonstrated history of working in the insurance industry both in technical and sales management. I am Skilled in Negotiation, Marketing Management, Microsoft Office, Root Cause Analysis, Customer Relationship Management (CRM), and People Management; strong sales professional with a Master of Business Administration (MBA) with a focus in Marketing Management.
WORK EXPERIENCE
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Relationship Manager Jan 2018 – Jun 2018
Guinea Insurance Plc • Lagos
Relationship Officer Jun 2008 – Jan 2018
Cornerstone Insurance Plc • Lagos
EDUCATION
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Master of Business Administration
Marketing Management March, 2014
(Ladoke Akintola University of Technology, Ogbomoso, Nigeria)
Bachelor of Science- 2nd Class Upper
Political Science August, 2004
(University of Ado-Ekiti, Nigeria)
TRAINING ATTENDED
Dale & Parker Consulting 19th – 20th May
• Advanced Skill in Marketing & Selling
Karox Technologies 22nd – 24th May
▪ Microsoft Office Suite for the Professional
Dale & Parker Consulting 28th – 29th May
• Service Excellence & Personal Effectiveness
TONY OSIME 2nd – 10th June
▪ Business Writing
▪ Presentation Skills
▪ Professional Communication
▪ Excellent Analytical Skill
▪ Trouble shooting Skill
▪ Personal Effectiveness & Time Management
▪ Personal Financial Planning & Well Being
ADEDIPE & ASSOCIATES Basic Insurance Accounting May, 2008
TONY OSIME 2nd – 10th June
▪ Root Cause Analysis
OLATUNJI CONSULTING
• Fire Underwriting and Claims Administration 23rd-25thOctober
AWARDS AND HONOURS
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Best Marketing Staff 2014
RESPONSIBILIES
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
• I was able to cultivate sound relationship with new and existing brokers and this led to
upsurge in business generation for the company.
• Helped to coordinate team members to achieve optimum performance and delivery of
assigned targets.
• Attended brokers’ functions and ceremonies as company’s representative from time to
time to foster mutual relationship
• Ensured prompt premium payment and debt recovery.
• Liaised with the Central Claim Unit (CCU) on claims and also with Account for the
settlement cheques
• Supervised and ensured that the weekly report is adequately prepared and same
submitted on every Thursday of each week.
• Supervised and ensured that the MPR report is adequately prepared and same submitted
on every last Thursday of each month.
• Identified and resolved clients’ complaints and enquiries promptly.
• Developed promotional strategies for customers and channels to achieve increased
placement of promotions and other marketing/merchandising plans resulting in
incremental sales.
• Coordinated customer product line reviews and gather market data, as needed.
• Be the company expert on relationship management to improve the company’s ability to
efficiently meet needs of marketplace.
• Provided input for forecasting and formulating program for budgets development.