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Imran Mulla Warehouse/Store Assistant

India
Customer Service Skillsteam playerTime management skillsWarehouse management

 

 

Curriculum Vitae

 

Imran Mulla

Mob (India): +919901584516

Email: [email protected]

 

 

OBJECTIVE:

 

Seeking a position in a professional organization that utilize my experience and skills to prove in the field of Store / Inventory.

 

WORK EXPERIENCE:

 

 

AL JAZIRAH VEHICLES AGENCIES (Ford Motors Jeddah KSA).

 

Warehouse/Store Keeper Sep 2014 to Sep 2017

 

Ø Tracking incoming shipments from Ford and updating records for all the shipments.

Provide shipment information to branches.

Ø Liaison with different departments within the company to facilitate shipments.

Ø Preparing documents (Commercial invoice & Packing list) for export shipments.

Ø EDI and Advising for Road, Sea, Air and IDO Shipment using kerridge software.

Ø Preparing Binning Labels and control sheet for Receiving Shipments.

Ø Coordinating with accounts departments for actual impo cost.

Ø Posting containers and processing all documents to accounts Dept.

Ø Updating container details master file.

Ø Posting Hotline shipments and releasing backorder as per branches requirements.

Ø Posting Local Purchase, Key and Radio shipments and releasing backorder as per branch requirements.

Ø Releasing Stock order, Backorder and ICT and invoicing.

Ø Handling Insurance and Transport Claims.

Ø Assisting CPD- Warehouse operation.

Ø Daily follow-up with transport Carriers.

Ø Handling Branches PCS (Parts Physical Count & Reconciliation Sheet).

Ø Maintaining warehouse inventory and ensuring stocks are best to last for a month.

Ø Supervising loading and unloading, and quality of packing.

Ø Updating shipping and sales transaction.

Ø Handling branch queries with regards to parts status and ETA.

Ø Reporting to National Data Manager.

 

 

QBG Services (FACILITY MANAGEMENT) Dubai.

 

Operation Coordinator (QBG Facility Management) Mar 2014 to April 2014

Document Control Assistant (WASL Asset Management) Jan 2014 to Feb 2014

Data Entry Operator (Encardio Rite Geosystems) Nov 2013 to Dec 2013

Concierge / Receptionist (Al Zeina – Aldar) June 2012 to Oct 2013

Computer Operator (Dubai Islamic Bank) Mar 2012 to May 2012

 

Roster and maintain the staff daily deployment.

Enforcement of company standards with regard to grooming, dress and deportment.

Educate the staff to the KPI standard.

Handling customer complaints and effecting resolution within requisite timescales.

Maintaining a database of new hires covering Visa, fitness, Emirates ID and visa stamp.

Facilities management and supervision of staff accommodation.

Coordinate with the Security team to ensure the safety and security of premises.

Greeting Tenant / Guest at the lobby.

Maintain the resident’s logbook and contact details.

Sign for courier packages and accept food deliveries.

Assisting Guest with direction and information.

Sign in all Guest of residents and maintain the visitor’s book.

Ensure the cleanliness of lobby area.

 

 

Mehboob Interiors  (Goa India)

 

Office Coordinator Nov 2010 to Sep 2011

Liaison between the company marketing department and the customers. Ensuring the order is processed correctly to company and industry standards. Liaising with customer and supplier during the whole process, providing feedback and support until delivery.

 

 

Emarat (EGPC) Dubai

 

Customer Service Asst Jan 2009 to Sep 2010

 

Cashiering by using Ruby Veryfone super systems.

Display of merchandise according to its expiration period.

Ensuring that customer service is given in accordance with corporation and industry standard.

Liaison with supplier in ordering, returns and store promotions.

Performing stock checks and inventory control for available products.

Invoice processing.

 

Special Knowledge:

Good base knowledge in Kerridge auto line software.

Skill:

Exceptional customer service orientation.
Good communication skills.
Passion to succeed.
Strong organizational and interpersonal skills.

 

Education/Certification:

P.U.C Govt Arts College Kumta (Appeared).

S.S.L.C Touheed Urdu High School Kumta.

 

Personal Details:

Date of Birth : 4th March 1984

Gender         : Male.

Nationality : Indian.

Religion : Islam.

Marital Status               : Married.

Passport Number   : K2622450

Expire Date : 14/02/2022

Language Known     :     English, Urdu, Hindi & Kannada.

 

Declaration:

The information mentioned above is true to the best of my knowledge.

(Imran Mulla)