MA.JANICE DELFIN GUINHAWA
Unit 814 Fidela Bldg.
Amaia Steps Sucat
8333 Dr. A Santos Ave.
San Antonio, Sucat Paranaque
0917-5260700
PERSONAL DATA
Full Name : Ma. Janice DelfinGuinhawa
Date of Birth : May 04, 1980
Age : 39 years old
Height : 5’2”
Weight : 110 lbs
Religion : Roman Catholic
Citizenship : Filipino
EDUCATION
Bachelor of Science in Psychology – March 2002
CentroEscolarUniversity, Manila Philippines
QUALIFICATIONS
Substantial experience and outstanding skills in Sales and Customer Service.
Accustomed to working in fast paced environments with the ability to think quickly and successfully handle difficult clients.
Excellent interpersonal skills, ability to work well with others, in both supervisory or support staff roles.
PROFESSIONAL EXPERIENCE
Nissan Sucat
April 2018 – Present
Showroom Manager
Toyota Santa Rosa Laguna INC.
October 2017 – April 2018
Marketing Professional
Dearborn Motors Co. Inc. (Ford Sta. Rosa)
April 2016 – October 2017
Sales Consultant
Honda Cars Makati Inc. -Alabang Branch
July 2012 – April 2016
Sales Executive
Honda Cars Makati Inc. – Alabang Branch
July 2009 – July 2012
Customer Relations Officer
First Advantage Philippines
April 2008 – March 2009
Verification Associate
PhilamInsurance Agency and Call Center Services Inc.
October 2007 – March 2008
Quality Management Officer
First Advantage Philippines
January 2007 – October 2007
Employment Screening Associate
AIG-Business Processing Services, Inc.
February 2006 – January 2007
Business Processing Specialist
APAC Customer Services, Inc.
February 2005 – February 2006
Customer Service Representative
EPLDT – Parlance Systems, Inc.
December 2002 – April 2003
Customer Service Representative
Crown Asia Properties, Inc.
April 2002 – Aug. 2002
Account Officer, Receivable Management Group (RMG)
SKILLS
A well experienced sales executive with the ability and desire to sell different products. Extensive work experience in Customer Service Industry. Excellent communication skills with high degree of self-motivation and drive with the ability to work both independently and as part of a team and with the capacity to prosper in a competitive environment with strong PC skills, including Microsoft Windows, MS Word, MS PowerPoint, MS Excel, MS Outlook.
References available upon request.