Jechar Robles

[email protected]
0920 – 5231661 / 0921-5580968 / 02 – 7995150

45 Sunny Square Drive Subdivision, JP Rizal St., Malanday Marikina City

To gain and apply knowledge on a firm that advocates professional growth and development.
Department Head / Selling Supervisor with more than nine years of experience in the retail business, knowledgeable and
responsible for achieving the departments’ day-to-day sales targets and managing its’ good customer service, minimizing
shrinkage, security control, standardize merchandise displays, implementing policies and submitting on time reports.

WORK EXPERIENCE
ORGANIZATION
Department Head/Selling Supervisor
Robinsons Supermarket Corporation
(February 2006 – September 2015)
Monitors department sales contribution and growth,
Initiates cost-efficient programs and ensures proper
implementations of promotional activities in the assigned
department (Food, Non Food and Fresh), and Prepares the
department sales report and analysis.
Knowledgeable on fast and slow moving items per
department and maintains the ideal Shelf Service Level.
Ensures proper maintenance of merchandise based on
standards, proper and timely replenishment of stocks,
security measures and control procedures are in place to
avoid shrinkage and pilferages
Ensures that all gondolas and tactical modules are well
maintained and ensures excellent housekeeping standards
are observed in all departments.
Ensures that all selling personnel are complying to the
Customer Service Standards in the department, and
performs POS functions at the beginning and end of the
day.

Supervisor Trainee – Front End
Supervalue Inc. – SM Supermarket
(August 2005 – January 2006)

Management Trainee
Tokyo Tokyo – Robinsons Metroeast
(August 2004 – March 2005)

Shop Manager Trainee
Mister Donut – SM Fairview
(October 2003 – May 2004)

Assistant Restaurant Manager
Yin Yang Restaurant – Emerald Bldg, Ortigas
(May 2003 – October 2003)

Team Member / Service Crew
Burger King – Concepcion, Marikina
(April 2002 – August 2002)

Customer Service Associate/Cashier
Video City – Sta. Elena, Marikina
(June 2001 – November 2001)

Customer Service Associate/Cashier
Video City – Concepcion, Marikina
(September 2000 – February 2001)

Service Crew
Kenny Rogers Roasters – Katipunan, QC
(September 2000 – February 2001)

EDUCATION
BSBA – Major in Management
Philippine School of Business Administration, Quezon City
June 1998 – May 2002

SKILLS and COMPETENCIES
Detail Oriented, Adaptability, Organized, Public Speaking, Teamwork, Time Management, Decision Making, Quick Learner, Emotional Intelligence, Hardworking

SEMINARS ATTENDED

Enhancing Leadership Through Positive
Work Attitude
RHHI – July 15, 2015
Retailing 101
RHHI – October 14, 2014
Effective Business Writing
RRG & Brainworks Asia Consultancy – Aug. 31 – Sept 2,
2010
Grammar Essentials in Business
Communication Workshop
RRG & Brainworks Asia Consultancy – June 23 – 24, 2010
Self Management for Customer Service
Excellence
RRG & Brainworks Asia Consultancy – August 6, 2010
Managers Enrichment Seminar
CCF Inc. – February 26, 2007
Supervisory Skills in the Retail Environment
RRG (HR Department) – September 7 – 8, 2006
Workplace First Aid
RRG (HR Department) – September 5, 2006