Greenville Pathology, Greenville NC (March 2016- present)

Billing Manager; March 2016-present

·       Reconcile bank account monthly

·       Manage hospital invoicing

·       Posting payments on private/hospital accounts

·       Processing Consolidated Billing

·       Assisting patients with billing questions

·       Processing patient/insurance refunds

·       Compose and track insurance appeals

·       Insurance Verifications

·       Completing monthly OIG verifications

·       Daily EFT logging

·       Attend monthly managers meetings/webinars

Commonwealth Health & Rehab, Fairfax VA (October 2015- February 2016)

Business Office Assistant; October 2015-Present

Reconciling facility daily census
Completing and tracking insurance verifications
Speaking with residents regarding any coinsurance
Processing consolidated billing
Managing private pay accounts
Keying and posting lab and x-ray charges
Generating collection letters and making collection calls as necessary
Processing refunds and write offs
 

Five Star Home Health Care, Chantilly VA (June 2013-October 2015)

Personal Care Manager; May 2015- October 2015

·       Monitored all clients and respective authorizations

·       Audited employee and patient files to ensure compliance

·       Supervised all Medicaid submissions

·       Coordinated the nursing team in their schedules, completion and timeliness of paperwork

·       Directed Care Coordinators to ensure all inquiries and current cases are staffed

Operations Manager; July 2014-April 2015

·       Completed weekly payroll for 150 employees

·       Managed benefits for all employees

·       Successfully complete Medicare, Medicaid, and Out of Pocket Billing

·       Investigated outstanding claims and resolved any outstanding balances

Human Resources; October 2013-July 2014

·       Recruitment/onboarding of all employees: W2, 1099

·       Administered testing and interviewing applicants

·       Managed all employee credentials/compliance

·       Organized  annual Employee Appreciation Week

Corporate Operations; June 2013-September2013

·       Answered multi-line telephone and confirmed all weekend shifts with nurse aides

·       Prepared orientation and start of care packets for office and field staff