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Joan Laxa Mercado FRONT DESK OFFICER

CANADA

Name: Joan Laxa Mercado
Address: Blk 20 Lot 3 Savannah Green Plain Subd. Brgy. Cuayan Angeles City Pampanga
Mobile No.: +63 915 885 0671
E-mail Address: [email protected]

CAREER OBJECTIVES:

To obtain a position within my chosen field to exert my knowledge, individual skills and utilize my outstanding communication skills and also eager to learn and ready to work hard in your company.

EDUCATIONAL BACKGROUND:

Tertiary: HOLY ANGEL UNIVERSITY
Graduate
Bachelor of Science in Tourism Management
College of Hospitality and Tourism Management
April 28, 2017

High School: RAFAEL L. LAZATIN MEMORIAL HIGH SCHOOL
Graduate
March 29, 2013
ACHIEVEMENTS:

● Student Assistant Scholarship
Holy Angel University
June 2013-March 2017
● Certified Amadeus Reservation Essentials
Holy Angel University

● Certificate of Appreciation
Student Buddy Program
English Language Course for Kyung-In Women’s University
Holy Angel University
July 4-29, 2016
● First Aid Licensed
Red Cross Philippines
November 15-16 2017
January 30, 2016

JOB EXPERIENCED:

Name of Company: Holy Angel University
Department: Central Purchasing Office
Company Address: Sto. Rosario Angeles City Pampanga
Period: 2014 – March 2017
Job Description: Student Assistant/ Customer Service Representative

Name of Company: Philippine Airlines
Department: Revenue Management Department
Company Address: Macapacal Blvd. Pasay City
Period: August 5 –October 30, 2016
Job Description: OJT as Administrative Function

Name of Company: Holy Angel University
Department: Holy Angel Travel Services
Company Address: Sto. Rosario Angeles City Pampanga
Period: July-August 2, 2016
Job Description: OJT as HR Assistant Manager

Name of Company: Eaglesky Technology and Amusement Inc.
Aqua Planet Water Park
Midori Hotel and Casino
BB International Leisure and Development Inc.
Department: Purchasing Department
Company Address: Bldg N5395 Midori Annex. C.M Recto Avenue, Kalayaan Road Clark Freeport
Pampanga
Period: December 26, 2017-February 15, 2019
Job Description: Purchasing Assistant/Acting Supervisor

SEMINARS ATTENDED:

Title: Personality Development and Public Relations for Hospitality Seminar
Location: Holy Angel University
(PGN Auditorium)
Speaker: Mr. Jeffrey Miguel Nicdao
Mr. Engilbert Dobluis
Mr. Rex Soriano
Dr. Richard Daenos
Date: September 1, 2016

Title: Customer service Care
Location: Mc Donalds Mabalacat Pampanga Philippines
Date: October 03, 2017

Title: Career Orientation/ Front Office Semina
Location: F1 Hotel Manila
Speaker: Mr. Robert Richie L. Calo
Tony Q. Co
Ma. Princess Jill V. Meneses
Date: August 5, 2014

PERSONAL PROFILE:
Place of Birth : Angeles City, Philippines
Date of Birth : December, 09 1996
Age : 22 years old
Height : 167 cm.
Weight : 132 lbs.
Status : Single
Gender : Female
Citizenship : Filipino
Language : Filipino, English, Hangeul

CHARACTER REFERENCES:

Name: Mrs. Nimfa Laus
Position: Office of Scholarship and Grants/ Staff
Company: Holy Angel University
Contact No.: +63 998 581 7692

Name: Mrs. Namy G. Salac
Position: Purchasing Staff
Department: Central Purchasing Office
Company: Holy Angel University
Contact No.: +63 915 860 9552

Name: Ms. Ivy Chien
Position: Purchasing manager
Department: Purcahsing Department
Company: Eaglesky Technology and Amusement Inc.
Aqua Planet Water Park
Midori Hotel and Casino
BB International Leisure and Development Inc
Contact No.: +63 947 994 4919

I hereby certify that all written information I have provided is legit and accurate to the best of my knowledge.

Joan Laxa Mercado
Applicant’s Signature