MR. JOHN KENNETH RAGMAC

Contact Information
Address : 16 F. Victor St. Tramo Pasay City
Mobile No. : +639565182217 /.+639228504318
Email : skype: [email protected] / [email protected]

Personal Particulars
Age : 32yrs. old
Date of Birth : December 02, 1986
Nationality : Filipino
Gender : Male
Marital Status : Single
Passport No. : UU0082238
Permanent Residence : Suarez, Iligan City

Educational Background

Bachelors/College Degree
Field of Study : Network Engineering Technology
Major : CISCO
Institute/University : Iligan Computer Institute
Range Date : June 2002 – October 2006
Graduation Date : October 2006

Crush Course / Short Courses

Verecom IT Trading Incorporated : 1001 Orient Star Bldg, Masangkay St. Binondo Manila
Field of Study : Computer Science/Information Technology
Major : (8Days) Theory of Designing, (8 days) Advance Computer Designing
Institute/University : Verecom IT Trading Incorporated.

Employment 7History
ASTICOM TECHNOLOGY (GLOBE TELECOMMUNICATION LINE) 4th Floor Gt PLAZA Boni Mandaluyong

Position Title : SENIOR BRODBAND ANALYST
Position Level : Experience Employee
Specialization : FIBER OPTIC INSTALLER AND REPAIR
Location : QUEZON CITY
Industry : Telecommunication
Department : Technical Department
Duration : FEB 4, 2019- up to present

Work Description:
RESPONSIBILITIES:

FIBER OPTIC INSTALLER AND REPAIR.
GLOBE JOB ORDER RESTORATION OR INSTALLATATION OF NEW FIBER LINE FROM POST NAP ASSIGNMENT UP TO SUBSCRIBER.SIDE SETUP MODEM AND TELEPHONR AND CONFIG MODEM TO ITS ASSIGN STATIC PORT OF VLAN AND DATAVLAN MODEM TO.SYNC THE SAID PPOE ACCOUNT ASSIGN TO THE SUBSCRIBER.
DRIVER INSTALLER AND REPAIR USING THE CORRECT.FIBER.TOOLS TO put FIC connector and FAT for standard purposes.

Copper Repair.and install
Always Apply OTQC of all assignment tickets and no unattended Fault Tickets
Must check trouble first starting at subscriber premises check telephone and data if working
Up to Micro filter,CBK to Inside wire to protector to Dropwire to Dp and to MDF cabinets.
Documenting and reporting on work completed

SECONDARY DUTIES AND RESPONSIBILITIES:

Complies with the highest level of safety during all stages of work to avoid any type of incidents and or accidents.
Take reasonable care of own health and safety and that of others in the workplace.
3. Complies with all statutory requirements connected with the implementation of project

Wuhan Fiberhome International Technologies Phils) : (PLDT GROUP OF COMPANIES)
15C Rufino Pacific Tower, 6784 Ayala Ave. Makati City 

Position Title : FRM TECHNICIAN
Position Level : Experience Employee
Specialization : Standard Installation of Fiber and Copper for New SO and OTQC for FRM Repair Subsloop
Location : Mandaluyong/Camanava
Industry : Telecommunication
Department : Operation
Duration : Feb 3,2017 to Decembee 18,2018
Tel : +63-8090937
Ref. Team Leader : Renato Ramin

Knowledge and Skills Required:
Experience using FO troubleshooting tools (i.e. OTDR, Mass Fusion Splicing, etc.)
Proficient in fibre cable termination with connectors
Well versed in fusion splicing machine technique
Strong manual dexterity and hand-eye coordination
Ability to work in all weather conditions, confined spaces, isolation
Ability to work in a physically demanding atmosphere including, but is not limited to: carry,
raise and climb a ladder, carry, lift and handle heavy equipment (manhole covers, cable reels)
Self-disciplined, motivated and organized Work Description:
PRIMARY DUTIES AND RESPONSIBILITIES:
Splicing, testing, and troubleshooting of fibre sites and links
Inspecting fiber routes and hub sites as preventative maintenance
Ensuring all attended Naps are clearly labelled
Always follow PLDT subs loop installation Guide from NAP assignment
To Subscriber Premises .
Activating Nap Port assignment to NETWORK 176-91 PLDT.
Testing speedtest and advise spoke to test call subscriber line.
Documenting and reporting on work completed
Restoration or Repair:
Locating faults and mobilizing resources within minimal time to counter fault
Restoring links within 4 hours or less depending on the criticality
Documenting and reporting on work completed
Copper Repair:
Always Apply OTQC of all assignment tickets and no unattended Fault Tickets
Must check trouble first starting at subscriber premises check telephone and data if working
Up to Micro filter,CBK to Inside wire to protector to Dropwire to Dp and to MDF cabinets.
Documenting and reporting on work completed

SECONDARY DUTIES AND RESPONSIBILITIES:

Complies with the highest level of safety during all stages of work to avoid any type of incidents and or accidents.
Take reasonable care of own health and safety and that of others in the workplace.
3. Complies with all statutory requirements connected with the implementation of project

IPLUS INTELLIGENT NETWORK INC (ePLDT) : Corinthian Plaza, 121 Paseo de Roxas, Legazpi Village, Makati,
1226 Metro Manila

Position Title : Field Support Telecommunication Technician
Position Level : Experience Employee
Specialization : DSL data / Voice Repair and Install
Location : Makati Jupiter
Industry : Telecommunication
Department : Technical Department
Duration : 2015 to Jan 25,2017
Tel : +63-551-4985
Ref. PLDT Organic. : Sir Greg Sanchez, Sir George Luna Organic Jupiter Repair and Sir Ron.

Work Description:
RESPONSIBILITIES:

Copper Repair:
Always Apply OTQC of all assignment tickets and no unattended Fault Tickets
Must check trouble first starting at subscriber premises check telephone and data if working
Up to Micro filter,CBK to Inside wire to protector to Dropwire to Dp and to MDF cabinets.
Documenting and reporting on work completed

SECONDARY DUTIES AND RESPONSIBILITIES:

Complies with the highest level of safety during all stages of work to avoid any type of incidents and or accidents.
Take reasonable care of own health and safety and that of others in the workplace.
3. Complies with all statutory requirements connected with the implementation of project

Globe Telecom Company: Pioneer Highlands South Condominium Corporation, Mandaluyong . City
Position Title : CCTV OPERATOR
Position Level : Experience Employee
Specialization : CCTV Installer and Operator
Industry : Telecom Company
Duration : August 2011 to April 2015
Tel : +63-247-6599
Ref: Manager : Cris Alcovendas

Work Description:
RESPONSIBILITIES:

1. To operate and monitor all systems within the control room in an efficient manner ensuring that all work is undertaken in compliance with the operating procedures, legislation and the codes of practice.
2. To liaise with the Police, other agencies and members of staff by various communication systems to ensure the most appropriate and effective use of the system. To include all evidential records and witness statements to a standard acceptable to the rules of evidence.
3. To report equipment failure to the CCTV Contractor and Line Manager to maximize operation of the system.
4. To record all events and actions in a clear, legible and accurate written format. To provide an efficient and courteous radio and telephone answering service and deal efficiently with all inquiries.
5. To control access to all visitors to the control room in order to maintain high security and confidentiality of the CCTV operation.
6. To assist with the production of monthly statistical reports, incident log and camera fault reports, reported to senior managers and members.
7. Communicate with Users (including police and local employee)
8. To undertake other duties associated with the Control Room, i.e. dealing with out of hours emergency telephone calls and arranging appropriate responses. Be aware of and complying with all Health and Safety procedures i.e. emergency evacuation procedures.
9. Deliver the service in line with the GHQ PLAZA CCTV operating procedures and have and understanding of data protection.

Triple V World Wide Logistics: Unit 308 The Centennial Building No. 375 Calle Escolta
Binondo Manila
Position Title : System Administrator
Position Level : Experience Employee
Specialization : Networking, Software analyst and CCTV Installer and Operator
Industry :International Freight Forwarding Company
Duration : September 2009 until May 2011

Work Description:
RESPONSIBILITIES:
Carry all out schedules in Network and Servers Monitoring
Manage workstations is in strictest compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards.
REASON FOR LEAVING:
Seek for better career advancement opportunities and exposure

ITEC Support : 5f Peaksun Condominium No. 1505 Princeton St.Mandaluyong City
Position Title : Service Engineer
Position Level : Experience Employee
Specialization : Networking Architectures, CCTV Operator and Installer, Computer . desktop and laptop troubleshooting, Manageable in servers.
Industry : I.T. Solutions
Duration : (2007 to 2009)

Work Description:
RESPONSIBILITIES:
As a Service Engineer, I belong to our operational team in setting up computer networks, server, and hardware/software/CCTV maintenance. We make network plans, cabling, testing and finalize I.T. related problem thru on site project and onsite visit. I was also assigned in the company’s operation wherein I handled broadband or DSL concerns. Handle Cisco router, PC problems, and other concern in IT Problems.

ACCOMPLISHMENT: Companies Handle Are:

Philippine Seven Corporation :
Helpdesk. . Handles database, broadband connection of the store, assist them through remote by using pc anywhere, ultra VNC Load master file and fixed the error of auditors in database.

Work Description:
RESPONSIBILITIES:
Manage internet connection using modem to router configuration to hub switch workstations.
Computer repairs, hardware and software troubleshooting, upgrades and updates.

Clients Under ITEC SUPPORT PLUS INC:

.SEGA
Install CCTV cameras and door access

FLEXO Manufacturing
CCTV network set up, layout plans, lay pipes and laying cables, crimping up to patching installations and maintains the good flow of networks .

Warner Brother Entertainment
I was assigned there as System Administrator maintains the good condition of server and a flow of internet connections. Daily back-up of file server’s.

DUFONT
Back-up Service Engnr. And CSC. Handle work station desktops and laptops. Hardware Upgrade
and Updates.

Elite Company : DOHA QATAR
Position Title : System Administrator
Position Level : Experience Employee
Specialization : Networking Architectures, CCTV Operator and Installer, Computer desktop and laptop troubleshooting, Manageable in servers.

ACCOMPLISHMENT:
Server Setup, I do both Hardware maintenance and software maintenance. getting up to the successfully launching of the company. I did every thing to set up the company I.T. working successfully.

FREELANCER

Clients Handle:

ZMS CONSULTANCY
Design network lay-out work station to server. Manage internet connection using modem to router configuration, to hub switch workstations.

NIPPON KONPO PHILS
Manage Network Cabling to Internet Modem to PC unit and Printers of Users. Format Install new PC units of users and set-up install software and applications.

Gateway Container Line
CCTV network set up, layout plans, lay pipes and laying cables. And configure DVR server for the CCTV cameras.

Additional Info

On the Job Training:
Company: Iligan Computer Institute
Volunteer Experience:
COMPUTERIZED QUICKCOUNT Halalan Manila Volunteer
Minister of ‘Apostles Campus Ministry.

Miscellaneous
Willing to Travel : Moderate (100%)
Willing to Relocate : Will Consider
Able to perform shifts including weekends & public holidays