Jona Maureen Valerie C. Consuegra
Bachelor of Science in Information Technology

Present Address: ​#416 Mangga Street Comembo Makati City

Permanent Address: #364 Carino Street Ili Sur,San Juan, La Union 2514

Contact No.: (0918)2730793/ (0977)6270612

Email Address: [email protected]/[email protected]

Objectives: “To obtain a position that will enhance my skills and growth within the company. “

Personal Data

​Birthdate​​: September 4, 1992

​Height​​​: 4’ 11”

​Weight​​​: 63 kilos

​Civil Status​​: Single

​Religion​​: Crusaiders

​Father’s Name​​: Ranulfo S. Consuegra​​Occupation: OFW

​Mother’s Name​​: Brenda C. Cabanela​​Occupation: OFW

​Character Traits​: God Fearing, Responsible, Loving, Friendly, Diligent, Hardworking

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Educational Background

​Bachelor of Science in Information Technology (2014)

​Saint Louis College, City of San Fernando, La Union

La Union National High School (2009)

San Fernando City, La Union

San Juan Elementary School (2005)

Ili Sur, San Juan, La Union

Achievements

❖ Honor pupil
 

Working Experience

▪ Customer Service Representative
TELUS INTERNATIONAL

June 2015 – Present

▪ Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Preparesproduct or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
▪ Use telephones to reach out to customers and verify account information
 

▪ Secretary
Asia Motor Works

Pagdalagan Norte , San Fernando City, La Union

March 16 – May 22 , 2015

▪ Prepare and edit documents and reports.
▪ Updating payable accounts.
▪ Sorting and filling of files and records.
▪ Receive log calls.
▪ Respond to queries of clients.
▪ Updating emails and statement of accounts on banks.
▪ OJT
Department of Trade and Industry Provincial Office La Union

June – September 2013

▪ Provided general information technology services and direct support to computer users.
▪ Prepare and edit documents, correspondence and reports using various software applications.
▪ Assisted clients with their concerns regarding business registration and consumer complaints.
▪ Filling of ISO files and records.
▪ Respond to inquiries, receive and log calls for distribution to appropriate people.
▪ Assisted employees in computer related duties .
 

Character References:

I hereby declare that the information I stated in this application is true and correct to the best of my knowledge and belief. I further declare that I have disclosed all information required in this application and that I have not withheld any material fact or information which may affect my application.

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Jona Maureen Valerie C. Consuegra

God Fearing ♦ Loyal ♦ Loving ♦ Friendly