JONATHAN SANTIAGO PAREDES

Mobile No.    :     +639276578791

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PERSONAL DATA :

Age                         : 42   Weight                   :                            165 lbs.

Birth date              :          July 15, 1973  Passport  no.         :                            EB5009557

Civil Status            :          Married  Issue date              :                            March 26, 2012

Nationality            :          Filipino   Expiration date     :                            March 25, 2017

Sex                          :          Male   TIN No.                   :                            158-329-900

Height                    :           5 ‘ 7   SSS No.                   :                            333-285-2923

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OBJECTIVE :

A Commended Service Representative with a proven track record in providing quality and

efficient  service to clients. Consistently maintained strong business relationships with high level officers and managers and support management in further promoting the business. Computer literature

(programs include Word Excel, Power Point, Service Automated System ( SAS ), System Application and Products in Data Processing ( SAP ).

Sells and markets all company services to meet sets sales target.

Responsible in receiving and diagnosis of vehicles for mechanical, electrical, and

air conditioning  service.  Ensures that work is well defined and accurate.

Provide cost estimate of vehicles for mechanical, body repair and painting,

with the end goal of achieving revenues for the company.

Monitors work progress and ensure repair completion at the agreed time to make sure

that commitments to customers are met in order to maintain customers satisfaction.

Checks on the vehicle condition to ensure that is clean and ready for release.

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PROFFESIONAL WORKING HISTORY:

National General Automotive Company

Abdulatif AlIssa Group of companies

Autostar Service Department

GMC, Chevrolet, Dodge Chrysler, Ford, Toyota, Lexus, Honda, Nissan, Mazda, Mitsubishi, Hyundai, Kia

Exit 13, Riyadh, Kingdom of Saudi Arabia

May 2012 – May 2015

Service Department  Supervisor

Al-Futtaim Motors Company LLC ( Toyota, Lexus, Hino  ) Dubai and Abu Dhabi,  United Arab Emirates

December 2007 – August 2011

Service Advisor

Ayala Group of Company  ( Honda Cars Alabang Inc. ) Alabang Muntinlupa City,  Philippines

November 1998 – November 2007

Service Advisor

Anflo Group of Company  ( ANFLOCARS Inc. Ford, Mazda, Hyundai, Kia ) Paranaque City,  Philippines

April 1995 –  September 1998

Service Advisor

JAM Liner Inc. ( Bus Transport ) San Pedro Laguna,  Philippines

November 1991 –November  1995

Technician Mechanic

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EDUCATION :

College                     :                          Computer Programming

St. Peregrine Institute ( SPI )

Bacoor, Cavite , Philippines

Vocational Course :                          Automotive

National Manpower Youth Council ( NMYC )

Las pinas City, Philippines

ACHIEVEMENTS :

Plaque of Appreciation for Perfect Attendance Awardee

1996 – 1998 – ANFLO GROUP OF COMPANIES (Phils.)

Plaque of Appreciation for 5 years of  Service

Plaque of Appreciation for Honda Qualified Service Personnel

1998 – 2003 – HONDA CARS ALABANG INC.(Phils.)

Certificate in Excellence Awardee for Outstanding Performance in Other Sales

December 2010 – Al-Futtaim Motors Company ( U.A.E.)

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SEMINAR  / TRAINING COURSE ATTENDED :

Customer Handling Satisfaction – ( Honda Cars Phils. Inc. )

Technical Training for Service Advisors – ( Honda Cars Phils. Inc. )

Service Advisor’s Training – ( ITALCAR PILIPINAS INC. )

Technical Training Seminar on Product Information ( Castrol Phils. )