JOSH MAYR ANIBAN BATUIGAS

Block 1 lot 6 LCC Friendsville Subdivision, San Pedro St., Sum-ag Bacolod City
Cellphone No. +63 9953326114 / +63 9428135101
Email address: [email protected]

PERSONAL INFORMATION:

BIRTHDATE : May 28, 1994
BIRTHPLACE : Bacolod City, Negros Occidental
RELIGION : Roman Catholic
HEIGHT : 5’8”
WEIGHT : 160 lbs
CIVIL STATUS : Single
FATHER : Jose A. Batuigas
MOTHER : Maria Ana A. Batuigas

EDUCATIONAL BACKGROUND:

2007 Graduated Primary Education
La Consolacion College – Bacolod
Bacolod City, Negros Occidental

2011 Graduated Secondary Education
La Consolacion College – Bacolod
Bacolod City, Negros Occidental

2016 Graduated Bachelor of Science in Information Technology
La Consolacion College Bacolod
Bacolod City, Negros Occidental

AFFILIATIONS:
• Philippine Society of Information Technology Students (PSITS)
• Gawad Kalinga – Negros Occidental (Provincial Team)

SEMINARS/TRAININGS ATTENDED:

2014 PSITS-WV Regional IT Congress
Boracay Ecovillage Resort and Convention Center
Boracay Island, Malay, Aklan

PRACTICUM:

Convergys Corporation -Bacolod
Human Resource Department (Benefits and Pre employment)
Year: 2015-2016

• Assist HR staffs
• Check pre-employment requirements.
• Track pre-employment data.
• Check and verify Tax Status update and requirements.

WORK EXPERIENCE:

June 2018 – Present

Pepsi-Cola Products Philippines Incorporated (PCPPI) – Bacolod (Sales)
• Sales Trainee
• Assist on all transactions in the trade.
• Promotes all SKU’s of Pepsi.
• Supervise all Pepsi routes within the area.

May 2016 – Feb 2018

Convergys Corporation Bacolod – Technical Support Representative (Chat Support)

• Assist all customer concerns.
• Troubleshoot customer equipment’s and services.
• Selling new products to Customer
• Provide excellent Customer Service for customers.
Awarded as the Top Agent for the Quarter 1 of 2017 (January-March)

Double play Cable and internet SME (Subject Matter Expert) – Convergys Corporation Bacolod (Mar 2017 – present)

• Assist agents on inquiries regarding the LOB
• Acts as an assistant to Team Leaders
• Provide real time feedback and assistance to agents.

TECHNICAL SKILLS:

Languages : C++, C#, HTML, PHP, Microsoft Visual Basic

Operating Systems: Windows

Applications: Microsoft Office, Microsoft Visual Studio,

Adobe Photoshop

CHARACTER REFERENCES:

1. Engr. Benrie James Nufable, MT
IT Program Head/Dean, School Business of Information and Technology
La Consolacion College
Bacolod City
+63 9980241668

2. Mr. Arvin Gee Losanes
HR Manager
Convergys Corporation Bacolod
Bacolod City
09173151167

3. Mr. Garrett G. Tabanao
Sales Director/Sales Manager
Pepsi-Cola Products Philippines Inc.
Bacolod City
+63 9228959627 / +63 9989640864