Josiah Kenn R. Enrile
Cell. No: +63 9176810711 | E-mail: [email protected] | Address: 165 Looban Aniban 5 Bacoor, Cavite
CERTIFICATIONS:
 Operations Maturity (Cardinal Heath International Philippines)
 Quality and Training (Cardinal Heath International Philippines)

WORK HISTORY:
March 2019 – Present
Case Management – EMA Global Assistance Singapore Pte. Ltd

• Coordinating and providing care that is timely, effective and efficient for clients around the world
• Handling case assignments, reviewing case progress and determining case closure
• Organizing multiple care aspects (case coordination, information sharing etc.)
• Helping patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
• Developing effective working relations and cooperating with medical team throughout the entire case management process
• Coordinating, planning and scheduling of flight tickets, car service/ambulance service provider for air evacuations
• Recording case information, complete accurately all necessary forms and produce
• Promoting quality and cost-effective interventions and outcomes
• Adhering to professional standards as outlined by protocols, rules and regulations

May 2017 – March 2019
Subject Matter Expert – Cardinal Health International

• Creating schedules and training courses for newly hired employees throughout the year
• Engaging with clients onshore to discuss operation adjustments, mapping and planning business course
• Facilitating training and coaching opportunities for employees with minimal productivity and quality efficiency
• Monitoring quality performances of employees and developing solutions to possible issues that leads to failure of obtaining quality performance
• Establishing daily, monthly and yearly performance report

COMPETENCIES
√ Good communication skills √ Training and Development
√ Empathy √ Detail Oriented
√ Teamwork √ Analytical

EDUCATIONAL BACKGROUND
Tertiary: San Juan de Dios Educational Foundation Inc. (College)
2772-2774 Roxas Boulevard, Pasay City 1300 Philippines
Bachelor of Science in Medical Technology
2012-2016

REFERENCES:
Mr. Paolo Lesaba : Flight Nurse/ Case Manager
EMA Global Assistance Singapore Pte. Ltd.
[email protected]

Mr. Rheden Rayco : Supervisor
Cardinal Health International Philippines
[email protected]